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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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October 04, 2023

Great dealership, clean and new. Employees are great and I have purchased my last 2 vehicles from them. Never a problem and always helpful. More

by RTCAMPBELLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and continued support. We greatly appreciate your loyalty and trust in our dealership. Our team is committed to providing exceptional service, and it's always a pleasure to assist you with your vehicle needs. We look forward to serving you again in the future and thank you for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

October 03, 2023

Thank you. They have my truck scheduled for repair. It is taking a long time to get parts to repair it. More

by DON.CHOATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Oct 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Don, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in obtaining the necessary parts for your truck's repair. We understand how frustrating this can be and we truly appreciate your patience during this time. The shortage of parts due to backorders is an industry-wide issue and we are working diligently to expedite the process as much as possible. Our parts department is in constant communication with our suppliers to ensure that we receive the parts you need as soon as they become available. Please rest assured that your truck's repair remains a top priority for us and we are committed to completing the work efficiently and to the highest standards once we have all the required components. We apologize for any inconvenience this delay has caused you and we appreciate your understanding. Warm Regards, Mitchell Chrysler Dodge Ram Jeep

October 03, 2023

They did a great job! Quick turn around time for a decent price. I’m glad they found the problem! More

by arguello84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Oct 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear that you were pleased with our quick service and affordable pricing. We're always here to help you with any future issues as well!

October 02, 2023

They suck 😕🙁😖 Not happy with this place or survey Customer Service don’t have a clue on what they are doing More

by biggreen09601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica McGuffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2023

They did a great job and was very helpful. I will be a return customer More

by lollykd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to welcoming you back as a returning customer. If you ever have any questions or need assistance in the future, please feel free to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

October 01, 2023

Service was outstanding,I’m very pleased with everything. .I was in and out within a timely manner More

by juan.johnson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Oct 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful review! It is great to hear that you had an outstanding experience and that our service met your expectations. Your satisfaction is important to us, and we appreciate your business.We look forward to serving you in the future!

September 27, 2023

Excellent to work with and outstanding customer service. Always quick informative and they have a comfortable waiting area More

by mike.schmadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Sep 27, 2023 -

mike.schmadel responded

Thanks

September 27, 2023

The service was great, they took care of me. I'll go back again thanks More

by ashleydavis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Sep 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Ashley, Thank you for taking the time to share your experience and rate our dealership five-stars! We're thrilled to hear that you had a great experience with us and that you felt well taken care of. We can't wait to welcome you back again in the future. If you ever need anything, please don't hesitate to reach out.

September 27, 2023

If Heather is involved she will do everything she can to ensure your vehicle is right when you pick it up. More

by Rogertuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is the best mechanic., Heather Stewart
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Sep 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Heather! We appreciate your feedback and are delighted to hear that she goes the extra mile to ensure your vehicle is ready to go when you pick it up. If you ever need any assistance in the future, please feel free to reach out.

September 24, 2023

The service was great and they were very quick once the part came in. Stan was amazing when it came to checking on us. More

by khopswo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great service experience and we'll make sure to pass on your appreciation to Stan. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

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