Mitchell Chrysler Dodge Jeep Ram - Service Center

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, and we're delighted to hear that you had a great experience with Heather and our team! We appreciate your feedback and are thrilled that you found our service professional and efficient. As for your comment about plugging in your tablet, we apologize for any inconvenience you experienced. We actually have charging stations conveniently located in front of our Jeep display area, which you can use during your next visit. We look forward to welcoming you back and continuing to provide top-notch service. Thank you for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for positive feedback! It is great to hear that you had an amazing experience with our team! We're always here to assist you with anything you need and we appreciate your business. If you ever have more questions or require assistance, don't hesitate to reach out. We look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you found our services timely, as promised, and reasonably priced. Your satisfaction is important to us, and we look forward to serving you again in the future.

patkotlik5588 responded

Thank you for the service appointment in a timely manner. Will recommend this place to everyone needing any service for their automotive needs from purchasing to service.

Mitchell Chrysler Dodge Jeep Ram responded

Louis, Thank you so much for taking the time to share your kind words about your experience with us. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience. Our team is committed to providing the best service possible, and it's heartwarming to know that you felt well taken care of. Your words of encouragement mean a lot to us, and they motivate us to continue delivering excellent service to all our customers. We're always here to help and look forward to serving you for many more years to come!

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty as a repeat customer and are glad to hear that your vehicle purchase experiences have been positive. We are, however, deeply sorry to hear about your recent service visit. We understand how valuable your time is, and we sincerely apologize for not meeting your expectations in terms of punctuality. Your point about the appointment schedule is well taken, and we fully acknowledge that we should have been more efficient, especially for a morning appointment. We are continually working to improve our processes and ensure a smoother and more timely experience for all of our customers. If you ever decide to return to our service center, we will do our best to make sure you have a more efficient and pleasant experience. Your feedback is invaluable in helping us improve, and we hope to regain your trust. Warm Regards, Mitchell Chrysler Dodge Ram Jeep

Mitchell Chrysler Dodge Jeep Ram responded

Lorrie, Thank you so much for your five-star review! We're delighted to hear that you had a great experience at our dealership and that you found our text message updates helpful during your Gladiator's service. We're committed to providing top-notch service, and your feedback is greatly appreciated. We look forward to serving you again in the future and thank you for choosing our dealership for your automotive needs.

Mitchell Chrysler Dodge Jeep Ram responded

Keshawn, Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our customer service and that we were able to take great care of both you and your car. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be very clean, professional, and efficient. Our team takes great pride in providing top-notch care to both our customers and their vehicles. We're looking forward to welcoming you back on your next visit and thank you again for choosing Mitchell Chrysler Dodge Ram Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the extended wait time during your recent visit for an oil change and tire rotation. Your time is valuable, and we appreciate your patience. We're sorry to hear about the inconvenience with your seat and steering wheel adjustment; we'll ensure our team pays closer attention to these details in the future. Your feedback helps us improve, and we hope to serve you more efficiently on your next visit.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review! We're delighted to hear that you found our services friendly and our technicians knowledgeable. Your feedback is greatly appreciated. Regarding our prices, we understand your concern and we're constantly working to provide the best value for our customers. We strive to maintain high-quality service while remaining competitive in the market. Your input helps us in this effort and we hope to continue serving you in the future.