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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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October 31, 2023

Super friendly staff. Very nice waiting area with coffee, water, snacks, and TV. I was in and out in about 30 minutes, about the time i was quoted. More

by tenfthover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! It is wonderful to hear that you had a positive experience with us. We appreciate your feedback and look forward to serving you again in the future!

October 29, 2023

Service dept though friendly does not do a very good job. Took 4 days to find out it was a dead battery. More

by mdjohnsonpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 28, 2023

Service was excellent heather is how customer service model went out of her way will be back & Jason sales 5 stars More

by karlmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason keen, Heather Stewart
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Oct 30, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Karl, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had an excellent experience with Heather's exceptional customer service and that Jason provided you with outstanding sales support. We can't wait to welcome you back in the future. Your satisfaction is our priority. Have a fantastic day!

October 27, 2023

Great job Chrysler Team for your patience kindness and professionalism. YOU ARE VERY MUCH APPRECIATED... More

by johnmmyhand88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie and Dwyane , Heather Stewart
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Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

John, We appreciate you taking the time to leave us a glowing review! Thank you for recognizing our team's patience, kindness, and professionalism. It's our pleasure to assist you and we're here whenever you need us. Your kind words mean a lot to us!

October 27, 2023

Great service. Friendly staff reasonable rates prompt service will definitely come back very clean service arra More

by Donna araghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Donna, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. We look forward to welcoming you back, and your satisfaction is our priority. If you ever have any questions or need assistance, please don't hesitate to reach out.

October 26, 2023

I very pleased at the service, everyone is very professional. Manager is always ready to provide his help with a smile. It’s just nice to get this. Thank you for your More

by bridieyoughneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Oct 27, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Birdie, We truly appreciate you taking the time to share your positive feedback regarding your recent visit with our service department! Your kind words motivate us to continue delivering top-notch service with a smile. We truly appreciate your support and look forward to serving you again in the future!

October 24, 2023

Pleased with timely manner my issue was handled. Even with the follow up it was done effortless. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

TJ , We truly appreciate your kind words and delighted to hear that we were able to address your issue in a timely and effortless manner. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 21, 2023

I think the price of an oil change and air filter are too high. . I like the people that work there. More

by GABRUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
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Oct 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and are pleased to hear that you've had positive interactions with our team. We understand your concern about the pricing of our oil change and air filter services. We strive to provide our customers with high-quality service, and our pricing reflects the quality of work and the use of top-notch products to ensure the longevity and performance of your vehicle. However, we also want to ensure our pricing is competitive and fair. We are continually reviewing our pricing to ensure it aligns with the market and offers the best value for our customers. Your feedback helps us in this process. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep, and we look forward to serving you again in the future!

October 19, 2023

Service department was very helpful and kept me informed from the start. Time management was close to what they said. More

by brentstephens82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Brent, We truly appreciate your feedback and five-star rating! It is wonderful to hear that you found our service department helpful and that we kept you well-informed. We also appreciate your feedback on our time management. Your satisfaction is important to us, and we're committed to consistently providing a great experience! We look forward to serving you for many more years to come.

October 17, 2023

I made an appointment and was in and out in less than an hour for my oil change. More

by amenglish69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for rating our dealership five-stars! It is great to hear that you had a quick and efficient experience with us during your oil change. We appreciate your business and hope to serve you again in the future!

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