Back

Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

Sort by
November 17, 2023

I've has issues with vehicles for 55 years as normal. Almost every time getting promised support and repairs was very difficult, even under warranty! Not so with Mitchell Dodge. I'm on my third vehicles More

by kevindreynalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Kevin, Thank you so much for your loyalty and for sharing your incredible experience with us! We're thrilled to have been by your side for three vehicles and to have consistently provided the support and service you deserve. We're honored to have gained your trust in ensuring a hassle-free experience, even beyond warranty periods. Your confidence in us means the world, and we're overjoyed that we could swiftly address your recent concerns. Thank you for allowing us to serve you and for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

November 16, 2023

Very helpful about all issues went above and beyond to make sure we understood what was going on. More

by PBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our efforts to assist you were helpful and exceeded your expectations. Providing clear explanations and going the extra mile for our customers is always our goal. We appreciate your kind words and hope to continue delivering top-notch service to you and all our valued customers. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

November 14, 2023

Heather was very helpful on my situation and explained to me what I needed to do to proceed with my problem More

by Tmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Nov 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Heather! We're delighted she could assist you and provide clear guidance regarding your situation. Our team aims to offer helpful and informative support and we're pleased Heather could do just that. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help and appreciate your trust in us. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep for your services!

November 14, 2023

Heather and the staff were extremely thorough, helpful and kind. I will definitely be returning for any additional needs for my vehicle. More

by deseraewood04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Nov 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Deserae, Thank you for your wonderful review! We're delighted to hear that Heather and our team provided you with thorough, helpful, and kind service. We appreciate your trust in us and look forward to assisting you with any future vehicle needs. We're here whenever you need us!

November 13, 2023

The Service Department is the very best. Always polite and respectful and they do a great job of taking care of the customer. I have purchased 4 Ram trucks from this dealership and would not More

by jlmesser1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Nov 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Jonathan, Thank you for being a loyal customer and for your kind words about our Service Department! We deeply appreciate your trust and support over the purchase of four Ram trucks. Our team works diligently to ensure every customer receives top-notch service, and your feedback motivates us to continue delivering excellence. We're grateful for your continued support and we're here whenever you need us. Thank you for being a part of our Mitchell Ram family!

November 11, 2023

Great people great service drive over from Andalusia to get the service. Have for years. More

by johnsonhillklc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Nov 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for making the drive from Andalusia to choose our services! We're honored by your loyalty over the years. We're thrilled to know that you've had a positive experience with our team and service. Your continued trust means a lot to us, and we look forward to providing great service for many more years to come!

November 10, 2023

Fast and accurate service. Service techs very friendly and knowledgeable. Really like their new showroom. More

by mnarng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Nov 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you appreciated our fast and accurate service, as well as our friendly and knowledgeable service techs. We're thrilled that you liked our new showroom. Your satisfaction means a lot to us, and we look forward to serving you again soon!

November 08, 2023

Kiaira was very helpful and knowledgeable. The facility was more comfortable,pleasant and well located to the service department. More

by 208sdpotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Nov 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a five-star review! It is wonderful to hear that you were pleased with your recent visit to our dealership. We look forward to helping you with all of your vehicle needs down the road!

November 07, 2023

The people are nice but I was a little disappointed that considering my oil change was $93, they didn’t vacuum or wash my vehicle. Maybe that’s not a thing now, but it was at one time. More

by Krizzoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I wasn’t given a name
Nov 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We genuinely appreciate your business and the opportunity to address your concerns. We're glad to hear that you found our team to be nice and we apologize for any disappointment you experienced during your recent visit. We want to clarify that our focus is on providing efficient and high-quality oil change services, which is why our service offerings to reflect this. While we no longer include a vehicle vacuum and wash as part of our standard service, we can still take care of that for you. Just let us know if you would like it cleaned prior to pick up and we can arrange that for you on your next appointment. Your feedback is important to us and we're constantly working to improve our services. We'll take your comments into account as we continue to enhance our offerings and ensure we meet our customers' needs and expectations. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

November 02, 2023

Very clean and everyone was very helpful. Only place I choose to deal with my car. More

by hyundaiakyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a five-star review and recommending our dealership! We're pleased to hear that you found our dealership very clean and our team helpful. We appreciate your loyalty and are honored to be your preferred choice for car deals!

...
25
...