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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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December 10, 2023

Oil change was completed with no problems. Additional parts had to be ordered to complete a steering repair, it’s been more than a week since the parts were ordered and nobody has contacted me More

by John Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
2.0
This rating includes all reviews, with more weight given to recent reviews.
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December 09, 2023

Kiara was so helpful. I appreciate the help getting into this vehicle Michelle Chrysler Jeepn More

by Drellis.57
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Dec 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for rating our dealership five-stars and taking the time to share your experience with us! We are pleased to hear that Kiara was helpful in assisting you and we look forward to serving you again for all of your future automotive services.

Dec 09, 2023 -

Drellis.57 responded

We needed a mini van to shuttle elderly parents to Doctors and appointments. We weren't successful in finding a local match to what we were looking for. We were able to find something online and were recommended to your repair department to get it inspected and repaired. The service was timely and friendly. I would gladly do business again with Mitchell Chrysler Dodge Jeep and Ram.

December 09, 2023

I thank that thay need to stick with what thay say to the customer thay say that my headlights are not on my warranty but I have not for 36,000. Miles yet I just got it on October 28th More

by eckespam3
Recommend Dealer
No
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Good morning Pamela, We're sorry for any confusion regarding your Certified Pre-Owned (CPO) warranty coverage. We strive to provide clear information about our warranties and apologize for any miscommunication. Our team will review your concern to ensure better clarity for our customers in the future. Please reach out to discuss your warranty coverage further—we're here to assist you and make your experience as smooth as possible. Your feedback is valuable, and we appreciate your understanding.

December 08, 2023

Exceptional service , kind considerate and professional! Love the new location, very clean facility!! Thank you for making my appointment in a timely matter and didn't have to wait I was in and out in 30 mi More

by dottielwarren
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 08, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Dottie, Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear that you had a great experience with us. Your kind words about our service, new location, and timely appointment mean a lot to us. We appreciate your support and look forward to serving you again in the future!

December 08, 2023

Very friendly, and knowledgeable. Stayed late to get my car back. They were so helpfull. Thanks More

by seitz0
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Dec 08, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team's friendliness, knowledge, and dedication were able to assist you effectively. Your appreciation means a lot, and we're always here to help. Should you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!

December 06, 2023

Great service. Was able to get an oil change and corrected a recall on my vehicle. More

by vstella128
Recommend Dealer
Yes
Employees Worked With
Dave
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Dec 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're thrilled to hear you had a great visit with us. Our team is dedicated to providing top-notch service and we're glad we could take care of your oil change and address the recall on your vehicle. We appreciate your feedback and hope to serve all of your automotive needs for many more years to come!

December 05, 2023

Prompt service with an excellent staff. Kiaira Nash is a beautiful and very attentive young lady. Enough said? More

by babarnhart55
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! It is wonderful to hear that you had a prompt service and that Kiaira was attentive. Your feedback means a lot to us and we look forward to future services with you!

December 04, 2023

It was a rip off overcharging too much for labor I got a battery put in my vehicle the battery only cost $200 they charge $500 for labor not cool at all not ever going back More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2023

They were helpful. They kept me up to date with my vehicle and what had to be done. They were patient More

by slee26
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We're glad to hear that our team could assist you well, keeping you informed about your vehicle's status and being patient throughout the process. We appreciate your feedback and strive to make every visit a 5-star experience. We look forward to serving you again in the future!

December 02, 2023

Great , fixed the problem quickly They worked with us. They communicated about the problem. They were great to deal with. Friendly and Competent More

by wjfandtlf
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! It means a lot to us. We're delighted to hear that our team could efficiently resolve the issue and provide excellent communication throughout. We appreciate your feedback and look forward to serving you again in the future!

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