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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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December 16, 2023

It will take more than few sentences Bad,terrible not good satisfied. Have a 2nd dodge truck considering taking it to another dealership that's 40 miles away More

by AUTRYD
Recommend Dealer
No
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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December 15, 2023

Outstanding customer service! Great customer service. Along with professional and dedicated staff! Quality service and great time management! More

by PAPERCHASER3000
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing professional and dedicated service while maintaining excellent time management. Your satisfaction is our priority, and we look forward to serving you again soon!

December 15, 2023

Very good people and fast service Very pleased with the service and the people I met there More

by scottmaddox500
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Report | Print
Dec 16, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Scott, Thank you for your kind words and for choosing our services! We're thrilled to hear that you found our team to be very good and appreciated the fast service. Customer satisfaction is our priority, and we're delighted to have met your expectations. We look forward to serving you again in the future!

December 13, 2023

Since I got my truck back it has not been running correctly, the fuel mileage has dropped when I haul trailers, which is what I do for a living, and the engine is "rattling" more than it was before I More

by kag1230
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Stewart
Report | Print
December 12, 2023

Great service, in and out in reasonable time. Will surely recommend them to friends and family. More

by rebus5522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Dec 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a review and recommending our dealership! It means a lot to us and we are thrilled to hear that you had a great experience with our service department. We appreciate your support and look forward to helping you with all of your vehicle services for many more years to come!

December 11, 2023

Not satisfied with vehicle return. The service advisor was good to deal with. I wish more quality control was focused on upon delivery, but the service advisor was easy to deal with. More

by Meagan G
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Meagan, Thank you for sharing your experience with us. We apologize for any inconvenience caused upon your vehicle return. We appreciate your feedback and will use it to improve our processes. We're glad to hear that our service advisor provided good assistance. Your satisfaction is important to us, and we're committed to enhancing our services for a better experience next time.

December 11, 2023

Always takes care of us! I am never disappointed in the service and professionalism that Mitchell CDJR has! More

by Tim Nice Kelley
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you so much for your unwavering support and kind words! We truly value your loyalty and are thrilled to continuously provide exceptional service and professionalism. Your satisfaction means the world to us!

December 11, 2023

Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by cashexpress13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a review and are pleased to hear you had great service! Thank you for choosing Mitchell Chrysler Dodge Ram Jeep and allowing us to be your dealership of choice. It means a lot to us and we look forward to serving you for many more years to come!

December 10, 2023

It's been super. I am a VIP when I am there No thank you Thank you More

by Loritab143
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Lori, We're thrilled to hear you've had a superb experience with us! Your satisfaction is our priority, and we're delighted to have you as a VIP. Thank you for choosing us—your support means everything

December 10, 2023

There Aoki Stan is above average good service so far hope many good years to come More

by jchicks46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan, Heather Stewart
Report | Print
Dec 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that your experience with Stan and our Service Department has been above average. We're committed to maintaining this level of excellence and look forward to serving you for many more great years ahead!

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