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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 13, 2024

Just took too long to get all the parts my vehicles been there way too long More

by debking92163
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Deb, We appreciate you taking the time to share your feedback with us and we sincerely apologize the delay in obtaining the necessary parts for your vehicle. We understand that the extended wait has been inconvenient and we share your frustration. The current nationwide issue with parts being on back order has unfortunately impacted our ability to provide a timely resolution. Thank you for your patience and for choosing our service.

January 13, 2024

I've purchased several vehicles from Mitchell and have had my vehicles serviced there. The new dealership building has made a big difference in the speed at which your service is completed. I have never h More

by RTCAMPBELLSR
Recommend Dealer
Yes
Employees Worked With
Roy
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Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a valued customer! We truly appreciate your continued trust in us. It's fantastic to hear that you've noticed improvements in service speed with our new dealership building. We're committed to providing excellent service, and we're thrilled that you've had positive experiences with our friendly team. If there's anything else we can do for you, please don't hesitate to reach out.

January 13, 2024

Price was exorbitant for tire rotation. I tried to leave but the engine light was on because the tech did not connect everything right. More

by Destry
Recommend Dealer
No
Employees Worked With
Roy
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January 12, 2024

I arrived 30 minutes early . Sat for 2 1/2 hours , finally got up to see my truck parked outside. No one contacted me during that time More

by gmahe
Recommend Dealer
No
Employees Worked With
Heather Stewart, Heather Stewart
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January 12, 2024

Clean and fresh waiting room and show room. Friendly people to wait on customer. What? More

by cbrackins
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're happy to hear that you enjoyed our clean and fresh waiting room as well as our friendly service. We appreciate your kind words and look forward to serving you again in the future!

January 11, 2024

The experience was positive. They took care of all the issues and kept me informed regarding my service. More

by JEFF_BECKER00
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Jeff, Thank you for your positive review and recommending our dealership! It is wonderful to hear that your experience was positive and we're pleased we could address all your concerns while keeping you informed. Your satisfaction is our priority and we look forward to serving you again in the future!

January 11, 2024

Always a great day when I visit the dealership. Staff is not a 5 but a 10 More

by Page.j47
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience at our dealership. Your feedback means a lot to us, and we truly appreciate your positive rating. We look forward to serving you again soon!

January 11, 2024

Excellent service. Recall software updates were applied to my truck and it runs and shifts much better. More

by dfyarbo
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 11, 2024 -

dfyarbo responded

Recall software updates were applied to my truck and it runs and shifts much better. I've been getting my vehicles serviced at Dodge since I bought my first minivan in 2002. Since the minivan I've had a Jeep, two Ram 2500's and now a Ram 3500. They always provide dependable service.

January 11, 2024

Great service department! Great service department, quick turnaround with maintenance. Mrs. Stewart was great and kept me informed! More

by george.r.gray
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

George, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service department. It's our commitment to provide efficient and top-notch maintenance services, and we're delighted that Mrs. Stewart could keep you informed throughout the process. Your satisfaction is our priority, and we appreciate your trust in us.

January 11, 2024

Awesome No ? ? ???????????????????????? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by Loritab143
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the five-star review and recommending our dealership! Your support means a lot to us and we look forward to serving you for many more years to come.

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