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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 17, 2024

Great dealership really do take care of you after the sale. Service department is top notch. More

by jsenglish71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a great experience with our dealership and that our service department met your expectations. We strive to provide excellent service even after the sale. Your satisfaction is our priority and we truly appreciate your kind review and recommending our dealership. Thank you for being a part of our Mitchell Chrysler Dodge Ram Jeep family!

January 17, 2024

Kiaira was very personable and attentive to me. She is a great representative for your dealership. More

by judiw_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Judi, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kiaira. We're proud to have her as a representative and your kind words mean a lot to us. We appreciate your support and look forward to servicing you again.

January 17, 2024

Excellent service and communication. Parts missing for dash, but are being reordered. Will remain a loyal customer. More

by adamkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Adam, Thank you for your positive review! We appreciate your understanding regarding the missing parts for the dash, and we're actively working on reordering them. Your loyalty means a lot to us and we look forward to continuing to provide excellent service.

January 17, 2024

Everyone is always so nice and helpful. Dave my service advisor always personally helps me and is always upfront and honest with me. More

by miranda.miller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Miranda, Thank you for your kind words! We're thrilled to hear that you find everyone at our dealership nice and helpful. It's fantastic to know that Dave, your service advisor, has been providing personal assistance and honest communication. We appreciate your positive feedback and look forward to serving you for many more years to come.

January 15, 2024

Excellent service. Great hospitality Ringo treated me excellent! Ringo treated me excellent! Made me feel as if I was an important customer & there was lots of attentio More

by ESOMERVILLE2
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Estella, Thank you for the kind words and for recommending our dealership! We are pleased to hear you had an excellent experience and felt the great hospitality during your visit. Ringo is dedicated to providing exceptional service, and we're delighted that he made you feel like an important customer with attention to detail. Your satisfaction is our priority, and we appreciate your feedback!

January 15, 2024

Very professional. I like that they keep in touch with me. Before, during and after. More

by croleybyrd57
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear that you found our service very professional and appreciated the continuous communication throughout the process—before, during, and after your experience with us. Maintaining a strong connection with our customers is important to us, and we're glad that it made a positive impact on your satisfaction. We look forward to serving you again in the future!

January 14, 2024

Quick and very responsive Quick, responsive and they were very communicative with us about things More

by hooks90
Recommend Dealer
Yes
Employees Worked With
Roy
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Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you found our service quick, responsive, and communicative. Customer satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to serving you for many more years to come!

January 14, 2024

Great experience and customer service was great Great experience and customer service was outstanding. Mrs Kiara has been very critical in ensuring great experiences with Chrysler. More

by bendersr7
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate your wonderful review and are happy to hear that you had a great experience with outstanding customer service! Kiara plays a crucial role in ensuring excellent experiences with our products and we're delighted that her efforts have made a positive impact on your satisfaction. Thank you for your business and for choosing Mitchell Chrysler Dodge Ram Jeep.

January 14, 2024

The advisor did not call me when she said she would. I had to call to see if me truck recall was complete. Additionally she put me in the pouring down rain to go look for my vehicle. Not good with me More

by tfairchild1
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
January 13, 2024

Good Real good Estimate was quick. The staff was professional. I was contacted promptly when repairs were completed, & I was giving a ride to pick up, & drop off a rental while work wa More

by seansimmons73
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
Report | Print
Jan 13, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that you found our estimate process quick and the staff professional. It's great to know that you were promptly informed when repairs were completed, and we were happy to provide transportation for your convenience. We appreciate your trust in our services and look forward to assisting you again in the future!

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