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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 22, 2024

Service department always has help me with all my issues and tried to be quick as possible More

by JOHNNYG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Johnny, Thank you so much for your positive feedback! We're thrilled to hear that our service department has consistently assisted you with your issues promptly. We appreciate your kind words and look forward to continuing to provide excellent service.

January 20, 2024

Caring and understanding of your situation. prompt to answer the phone. Pleasant to deal with More

by jbowlds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that our team was caring, understanding, and prompt in assisting you. It's our pleasure to provide a pleasant experience. If you ever need further assistance, don't hesitate to reach out. We appreciate your feedback!

January 20, 2024

It’s a great and nice place helpful prompt clean waiting room with coffee and snacks More

by KIMI.STOTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Kimi, We appreciate your kind words and are thrilled to hear that you enjoyed our place and found it helpful. Your positive feedback means a lot to us and we hope to welcome you again soon!

January 20, 2024

Welcoming and professional. Got me in at scheduled time and out when promised. Highly recommended. More

by redyess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear that you had a welcoming and professional experience with us. Punctuality is important to us, and we're glad we could meet your expectations. Your recommendation means a lot – we look forward to serving you again!

January 20, 2024

They have outstanding customer service and they help you he find exactly what you want the also are very kind people and I would definitely recommend them to everyone I know and I would also buy another one More

by markwatson2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Mark, We're truly grateful for your kind words! It's fantastic to hear that you experienced outstanding customer service and found exactly what you were looking for. Your recommendation and willingness to return mean a lot to us. We appreciate your support and look forward to serving you and your friends again!

January 19, 2024

Service was okay. Please make sure that the service tech reset the oil life. It was not reset. More

by millissa1978
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We appreciate your business and apologize for any inconvenience caused by the oversight in resetting the oil life during your recent service. We understand how important it is to ensure all aspects of the service are completed to your satisfaction. Rest assured, we have addressed this matter with our service team to prevent such occurrences in the future. If there's anything else we can do to make things right, please don't hesitate to reach out.

January 19, 2024

First scheduled service for my 2023 Ram. Service department was prompt at checkin and handled the service very timely. More

by johnlivingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

John, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your first scheduled service for your 2023 Ram went smoothly. Our service department takes pride in providing prompt and timely service. We appreciate your trust in us and look forward to serving you again in the future.

January 18, 2024

I’ve never had any issues with this dealership in the past until my most recent visit. To make a long story short, I wanted to get my vehicle serviced because oil was in my coolant. The dealership recomm More

by Ken Mayweather
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Stewart
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January 17, 2024

Heather was our service advisor. She was an excellent communicator and kept us updated on the progress of our service. There was appointments available the same week. The work was More

by cenicholls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with Heather as your service advisor. We're committed to providing excellent communication and timely service. Your feedback is truly appreciated! Your recommendation means a lot to us and we look forward to serving you again.

January 17, 2024

Mitchell Dodge has been a positive experience every time I've either purchased a vehicle or needed service. More

by susie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Susie, Thank you for your continued trust and support! We're thrilled to hear that our dealership has consistently provided you with positive experiences, whether it's purchasing a vehicle or needing service. We appreciate your loyalty and look forward to serving you again in the future.

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