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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram
February 29, 2024
Very easy to work with and kept me informed! I have been to the dealership twice nice and have had the same wonderful experience both times! I have been to the dealership twice nice and have had the same wonderful experience both times! More
by jana.beachler
Verified CustomerEmployees Worked With
Roy Daniels
February 28, 2024
Charge for work that should have been free. Didn’t tell me that there is a cash price and a debit card price. Had over a $1000 worth of brake work done and asked if they would rotate tire will Didn’t tell me that there is a cash price and a debit card price. Had over a $1000 worth of brake work done and asked if they would rotate tire will they where already going to be off and they said yes. Wanted me to pay $40 for the rotate. I don’t think so. When auto was finished the price was higher than quote until my wife challenged them. You can sell all the cars in the world but if your service department is not accommodating to customers that kills your dealership in my mind. I was extremely agitated with two days of emails and the tire issue/price by the time I actually picked up my Jeep and when the lady told me there was a 3.5% of total to pay by debit I lost it. I’ve bought my last vehicle from Mitchell dealerships. More
by mwadcock.66
Employees Worked With
Service manager is who I hold responsible. Not sure who they are
February 28, 2024
Very hands-on and friendly. Very knowledgeable about products and services available. Will continue to bring my vehicle here. Very knowledgeable about products and services available. Will continue to bring my vehicle here. More
by Tajwms2000
Employees Worked With
Stan Starks, Kiaira Nash
February 26, 2024
Kiaira was extremely helpful and communicated with me throughout the whole process of my vehicle being worked on. She walked me through the results of the troubleshooting and all the recommendations and throughout the whole process of my vehicle being worked on. She walked me through the results of the troubleshooting and all the recommendations and course of actions to be taken. Very happy with the experience! More
by hrr2448
Employees Worked With
Kiaira Nash, Heather Stewart
February 23, 2024
Always the best customer service and technicians. Both go out of their way to make sure that I am learning with the safest vehicle possible. Both go out of their way to make sure that I am learning with the safest vehicle possible. More
by Tim Nice Kelley
Employees Worked With
Kiaira Nash
February 23, 2024
I brought my truck in for service and told them that I needed it back by 3:30 that same afternoon. It was not a quick job and they made it happen! Really appreciate their hard work! needed it back by 3:30 that same afternoon. It was not a quick job and they made it happen! Really appreciate their hard work! More
by Keaton Daw
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin, Roy Daniels
February 20, 2024
I am never dissapointed with the service I receive at MCDJR. The staff is very professional and updates accordingly. MCDJR. The staff is very professional and updates accordingly. More
by slofton86379
Employees Worked With
Bob Schoenfield and Reggie, Jason Keen, Tay Wright, Stan Starks, Kiaira Nash, Heather Stewart
