Mitchell Chrysler Dodge Jeep Ram

Mitchell Chrysler Dodge Jeep Ram responded

Pamela, Wow, thank you for such an incredible review! We're thrilled to hear that you had an exceptional experience with us, and we truly appreciate your kind words about our service department and Roy Daniels. Providing professional and friendly service is our top priority, and we're delighted to hear that Roy went above and beyond to take care of your Jeep and keep you informed. Your recommendation means the world to us, and we look forward to welcoming your friends to Mitchell Chrysler Dodge Jeep Ram. If you ever need anything else, please don't hesitate to reach out!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for your patience regarding the recall parts. We're glad to hear that once the parts arrived, you experienced great service. We apologize for any inconvenience the delay may have caused and appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you for taking the time to rate our dealership five stars and leave us a kind review! We're happy to hear that you've had such a positive experience with us. Providing top-notch service is always our goal, and we're delighted that we could make your experience with our dealership a great one. We appreciate your business and look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Benjamin, Thank you for taking the time to share your feedback. We genuinely apologize for any inconvenience caused by the technician's delayed arrival. We understand the importance of punctuality, especially when it comes to appointments. Rest assured, we're actively reviewing our scheduling processes to ensure smoother and more timely service deliveries in the future. Your experience falls short of the high standards we aim to uphold, and we sincerely apologize for that. Thank you for bringing this to our attention and we hope to have the chance to exceed your expectations in the future.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer and for entrusting us with your vehicle servicing over the years! We're delighted to hear that Kiaira has consistently provided you with top-notch service. Your kind words mean a lot to us, and we're looking forward to welcoming you back for your future service needs. If you ever need anything, please don't hesitate to reach out!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your service needs! We're thrilled to hear that our team provided you with a nice, professional, and friendly experience. We'll be sure to pass along your compliments to Roy and Cory. Should you decide to trade later on, we'd be more than happy to assist you. Please don't hesitate to reach out if there's anything else we can help with in the future.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're happy to hear that our staff provided you with a friendly and helpful experience, and we'll be sure to pass along your kind words to Roy and the rest of the team. Your recommendation means a lot to us and we look forward to serving you again!

Mitchell Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a great experience at our new facility! Providing excellent service and clear communication is always our priority, and we're delighted that Kiaira could deliver on that for you. Thank you for your kind words! We look forward to continuing to provide you with top-notch service in the future.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us! We're glad you liked our new showroom and appreciated the snacks provided. We understand your concern about the smaller vehicle area, and we're continuously working to optimize our space for the best customer experience possible. Your input is valuable to us and we hope to welcome you back soon.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience! We're delighted to hear that Kiaira provided you with exceptional service. We'll be sure to pass along your kind words to her. We look forward to serving you again soon!