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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,213 Reviews

6501 Boll Weevil Circle

Enterprise, AL

36330

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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram

July 10, 2023

Kiara is the best service advisor I have ever dealt with. She is very helpful and knowledgeable about each vehicle I have. She is very outgoing and extremely polite. More

by andersons
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Jul 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Kiara has provided you with exceptional service as a service advisor. Your kind words about her helpfulness, knowledge, outgoing nature and politeness mean a lot to us. We'll be sure to pass along your feedback to Kiara and recognize her for the excellent service she has provided. Customer satisfaction is our top priority and we're glad to know that Kiara has made a positive impact on your experiences at our dealership. Once again, thank you for your kind words and your continued trust in our services. We look forward to serving you again soon!

July 10, 2023

Staff was fabulous and took care of all my needs. Great job by a team of professionals. More

by remacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Jul 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We're thrilled to hear that our staff provided excellent service and met all your needs. Our team takes pride in delivering exceptional experiences to our valued customers and your kind words mean a lot to us! We appreciate your recognition of our team's professionalism. They work diligently to ensure that every guest receives the highest level of care and attention. Your satisfaction is our top priority and we're glad we could exceed your expectations. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

July 09, 2023

Clean, friendly, organized and proactive. We were pleased with the warranty coverage provided even though we purchased at another area dealer. Next purchase will likely be here if good expe More

by geoffreymcduffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Jul 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr.McDuffie, We are beyond grateful that you took the time to leave this review. We are thrilled to hear that your experience at our dealership was clean, friendly, organized, and proactive. Our team takes great pride in creating a welcoming environment for all our valued customers. We're especially pleased to know that you were satisfied with the warranty coverage, even though you purchased your vehicle from another dealer. It's essential to us that all customers receive excellent service and support, regardless of where they made their initial purchase. Your kind words about your experience and the possibility of choosing us for your next purchase mean a lot to us. We aim to consistently provide exceptional experiences to all our customers, and we're glad to hear that you're considering us for your future needs. Should you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help and ensure that your future experiences with us are just as positive. Once again, thank you for your fantastic review, and we look forward to serving you again soon!

July 09, 2023

Awesome service dept! ! Only negative is letting Josh Maloy leave the organization!! He will be greatly missed and a mistake by owners for letting him go. More

by DONALD.C.GALLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart
Jul 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Donald, Thank you for taking the time to share your feedback about our service department. We're thrilled to hear that you had an awesome experience with us! Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your kind words regarding Josh Maloy. He has indeed been an invaluable member of our team and we understand that his departure has left a void. We value your loyalty and trust in our dealership and we want to assure you that we are continuously working to maintain the highest standards of service excellence. Once again, we appreciate your kind words and your continued support. We look forward to serving you in the future and exceeding your expectations!

July 08, 2023

By far the worst service department I’ve ever experienced came in for a warranty airbag replacement waited for almost 2 hours (that’s fine) got my vehicle back my interior trim was half way installed grab ha More

by Hue Etheridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 04, 2023

Mitchell Chrysler ram service department is excellent but Mitchell Hyundai service is terrible why can't you keep it together with the Mitchell's car dealers and show More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen, Kiaira Nash
Jul 05, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Joe, Thank you for taking the time to share your feedback with us. We greatly appreciate your positive comments regarding our Service Department. We strive to provide exceptional service across all our dealerships and look forward to helping you with all of your vehicle needs for many more years to come!

July 02, 2023

I moved out of the area. ..back to fl...but I always....come back for that service ..the oil change pkg.....th we u have help us in other way....that another story..... More

by johnson88880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Jul 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! We greatly appreciate your loyalty and trust in our services even after moving out of the area. It means a lot to us that you continue to choose us for your oil change package, despite the distance. Should you ever need any assistance or have any questions, even from afar, please don't hesitate to reach out to us. We are committed to providing exceptional service to all our valued customers, regardless of their location.

July 02, 2023

One of the most courteous dealerships that I have had the experience of buying a vehicle from. I will be recommending them to people I know. More

by HDALFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Giroir, Clifton Johnson
Jul 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Henry, Thank you so much for your kind words and for taking the time to share your positive experience with our dealership! We are thrilled to hear that you found us to be one of the most courteous dealerships you have ever encountered during your vehicle purchase journey. We take great pride in providing exceptional customer service and your feedback reassures us that we are on the right track. It means the world to us to know that you had such a positive experience that you are willing to recommend us to others. Word-of-mouth recommendations are invaluable to us and we truly appreciate your support! If there is anything else we can do for you or anyone you know, please do not hesitate to reach out. We are always here to assist with any automotive needs or questions that may arise. Thank you once again for your trust and recommendation. We look forward to serving you and your referrals in the future!

July 02, 2023

The service department personnel were polite, prompt and professional. My questions and service needs were answered and completed in a pleasant and timely manner. I was escorted to the waiting area, give More

by teddylfain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name.
Jul 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Teddy, Thank you for taking the time to share your experience with our service department. We are thrilled to hear that our personnel were able to provide you with polite, prompt and professional service. It's our goal to ensure that every customer feels valued and well taken care of. We are delighted that we were able to answer your questions and address your service needs in a pleasant and timely manner. Our team strives to provide efficient and thorough service to all our customers and your kind words serve as great motivation for us. We understand that being in a new and unfamiliar facility can be overwhelming and we are glad that our staff could make you feel comfortable. We believe in going the extra mile to ensure that our customers have a positive experience from start to finish. Providing access to snacks and beverages in the waiting area is just one way we aim to make your time with us more enjoyable. We want you to feel at home while we take care of your vehicle. Once again, we appreciate your feedback and thank you for choosing our service department. We look forward to serving you again in the future!

July 01, 2023

Jason was friendly, professional a very knowledgeable of the car I purchased. Not a hard sale. More

by farmerh
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Keen
Jul 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

John, Thank you so much for taking the time to share your experience with us! We greatly appreciate your kind words and positive feedback regarding Jason. We're thrilled to hear that he provided a friendly, professional and knowledgeable service during your car purchase. We hope you are enjoying your new Chrysler 300 and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

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