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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,213 Reviews

6501 Boll Weevil Circle

Enterprise, AL

36330

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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram

December 04, 2023

It was a rip off overcharging too much for labor I got a battery put in my vehicle the battery only cost $200 they charge $500 for labor not cool at all not ever going back More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash, Dave Marshall, Jessica McGuffin
December 04, 2023

They were helpful. They kept me up to date with my vehicle and what had to be done. They were patient More

by slee26
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience! We're glad to hear that our team could assist you well, keeping you informed about your vehicle's status and being patient throughout the process. We appreciate your feedback and strive to make every visit a 5-star experience. We look forward to serving you again in the future!

December 04, 2023

Great experience. Jason was very helpful and had continued contact with me through the process More

by JENANDFLOYD
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 05, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Jena and Floyd, We are thrilled to hear that you had a great experience with Jason Keen and truly appreciate you taking the time to leave us a review! Thank you for allowing us the opportunity to earn your business. We hope you enjoy your new truck and look forward to helping you with all of your vehicle needs for many more years to come!

December 04, 2023

Best dealer ever! Great service. Merritt "BIG M" Mills did any excellent job on the sale of my new car. Explained all new features. More

by klintworth.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merritt Mills, Heather Stewart, Dave Marshall
Dec 05, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Leroy, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us and that Merritt "BIG M" Mills provided exceptional service during your purchase of the Challenger. It's fantastic to know that you felt well-informed about all the new features of your new car. We greatly appreciate your kind words and are delighted that you chose us for your automotive needs. Enjoy your new Challenger and welcome to our Mitchell Dodge family!

December 03, 2023

Very fair business practices. They worked hard to put together a deal that I could live with. More

by Hawkchaser1
Recommend Dealer
Yes
Employees Worked With
Kennedy Tezoco, Kennedy Tezoco
Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram and thank you for taking the time to rate your experience with us! We're delighted to hear that you found our business practices fair and that our team worked hard to create a deal that met your needs. We appreciate your feedback and welcome you to our Mitchell Ram family!

December 02, 2023

Great , fixed the problem quickly They worked with us. They communicated about the problem. They were great to deal with. Friendly and Competent More

by wjfandtlf
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! It means a lot to us. We're delighted to hear that our team could efficiently resolve the issue and provide excellent communication throughout. We appreciate your feedback and look forward to serving you again in the future!

December 02, 2023

Kind lady and good service Easy to get service scheduled and completed Good place to go. More

by paul.lawrenz
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Dec 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Paul, Thank you for your thoughtful review! We're thrilled to hear about your positive experience with our service. We greatly appreciate your kind words and hope to continue providing excellent service to you in the future.

November 30, 2023

Great crew, very easy to work with, and a very nice , new dealership. Drove from Panama City beach and was in and out in no time. Thanks again! Greg More

by fishosprey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Andrews
Dec 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for choosing our dealership and making the trip from Panama City Beach! We're thrilled to hear you had a smooth and efficient experience with Paul and the rest of our team. We appreciate your kind words about our crew and the new dealership. Enjoy your new Ram and welcome to our Mitchell Ram family!

November 30, 2023

I was from out of town with a problem Heather did a super job at fittings me in and tech Trevor did super job easy my mind about driving back home a BIG thanks to them Great service department and very c More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor service technician , Heather Stewart
Dec 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Brian, Thank you so much for sharing your experience with us! We're delighted to hear that Heather and Trevor were able to assist you promptly and effectively. Ensuring our customers feel at ease, especially when they're far from home, is always our priority. We're thrilled you found our service department up to your expectations. Should you need anything else in the future, don't hesitate to reach out!

November 30, 2023

My service experience in the new location has been wonderful. The service personnel have been fantastic. More

by AMP12
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
Dec 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your wonderful service experience with us! We're thrilled to hear that our new location has provided you with exceptional service. Our team strives to make every visit outstanding, and it's fantastic to know that our service personnel met your expectations. Your recommendation means a lot to us and we look forward to serving you for many years to come!

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