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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,213 Reviews
Call Dealership (334) 347-8906
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6501 Boll Weevil Circle

Enterprise, AL

36330

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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram

January 10, 2024

Overall it was a good experience. It would be nice if the maintenance team told the customer of the diagnostic fee when they schedule the appointment for repairs. This would avoid any More

by Stepharch60
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your valuable feedback! We appreciate your positive overall experience and your suggestion about communicating the diagnostic fee during the appointment scheduling process. Your input is important to us, and we'll work on improving our communication to avoid any confusion or frustration in the future. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We value your business and aim to provide the best service possible.

January 10, 2024

Sale person did not point out a dent in the rear right bump, discovered the dent after detailing the truck the following day. More

by Franklin Ruiz
Recommend Dealer
No
Employees Worked With
Don't recall
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Franklin, Thank you for sharing your experience and we sincerely apologize for any inconvenience. We're aware of your communication with Wyatt regarding the dent, and we appreciate your patience. Our dent specialist is available on Tuesdays between 9:30 and 10:00, and we're committed to resolving this matter promptly. If there's anything else we can do to address your concerns or make the process smoother, please let us know. We value your business and want to ensure your satisfaction.

January 10, 2024

Service team was friendly and helpful and kept me informed of the status of my vehicle repair. More

by RICKYNICKOLSON
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Ricky, We're glad to hear that our service team was friendly, helpful, and kept you informed about the status of your vehicle repair. Your satisfaction is important to us, and we appreciate your business and your feedback! We look forward to serving all of your vehicle needs for many more years to come.

January 10, 2024

They got me in and out in a timely manner and did good work No More

by greg061
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for your positive feedback! We're pleased to hear that we could provide timely service and quality work. Your satisfaction is important to us, and we appreciate your business!

January 10, 2024

they were honest, nice and I love my jeep thank u ? ? i will come back to buy again More

by eyuricek
Recommend Dealer
Yes
Employees Worked With
Zane Wallace, Zane Wallace
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Elizabeth, Congratulations on your new Jeep Wrangler and thank you so much for your kind words. We're thrilled to hear that you had a positive experience with us and that you love your Jeep! We appreciate your feedback and look forward to welcoming you back when you're ready to purchase again. We wish you many happy adventures in your new Wrangler and welcome you to our Mitchell Jeep family!

January 10, 2024

Got me in and out of the dealership real fast and I appreciate that So far good dealership to deal with excellent service so far More

by smith.louis45
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Louis, Thank you for your positive feedback! We're delighted to hear that we could get you in and out of the dealership quickly and we appreciate your kind words about our service. We look forward to serving you again in the future and appreciate you choosing Mitchell Chrysler Dodge Ram Jeep!

January 10, 2024

The person who told me my truck was completed was extremely rude, and every time I truck goes in for recall work or to get checked for issues, it comes out running worse than it was before it went in More

by kag1230
Recommend Dealer
No
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January 10, 2024

Service was very efficient, it was a very nice experience. Thank you for being awesome More

by jjkeensr
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Keen, Thank YOU for being an awesome customer and taking the time to leave us such a wonderful review! Your appreciation means a lot to us, and we're grateful for your feedback. We are fortunate to have you be apart of our Mitchell Chrysler Dodge Ram Jeep family and look forward to serving you for many more years to come.

January 10, 2024

Professional Professional and courteous staff at all aspects of my visist Four more words done More

by brandon.sprouse1
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We're pleased to hear that our staff was professional and courteous during your visit and look forward to serving you for many more years to come.

January 10, 2024

Great to work with very pleased with purchase and dealership overall. Cory followed up and located the truck I was looking for that fit the options I wanted. More

by johnlivingston
Recommend Dealer
Yes
Employees Worked With
Cory Rucker, Cory Rucker
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Jan 11, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

John, Thank you for your fantastic review! We're thrilled that you had a great experience purchasing your new Ram truck and that Cory's follow-up and effort to locate the perfect vehicle with your desired options met your expectations. We appreciate your trust in us and look forward to being of service in the future. Safe travels in your new truck, and welcome to our Mitchell Chrysler Dodge Ram Jeep family!

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