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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,213 Reviews
Call Dealership (334) 347-8906
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6501 Boll Weevil Circle

Enterprise, AL

36330

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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram

January 19, 2024

Service was okay. Please make sure that the service tech reset the oil life. It was not reset. More

by millissa1978
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
Report | Print
Jan 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We appreciate your business and apologize for any inconvenience caused by the oversight in resetting the oil life during your recent service. We understand how important it is to ensure all aspects of the service are completed to your satisfaction. Rest assured, we have addressed this matter with our service team to prevent such occurrences in the future. If there's anything else we can do to make things right, please don't hesitate to reach out.

January 19, 2024

First scheduled service for my 2023 Ram. Service department was prompt at checkin and handled the service very timely. More

by johnlivingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 20, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

John, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your first scheduled service for your 2023 Ram went smoothly. Our service department takes pride in providing prompt and timely service. We appreciate your trust in us and look forward to serving you again in the future.

January 18, 2024

I’ve never had any issues with this dealership in the past until my most recent visit. To make a long story short, I wanted to get my vehicle serviced because oil was in my coolant. The dealership recomm More

by Ken Mayweather
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Stewart
Report | Print
January 17, 2024

Heather was our service advisor. She was an excellent communicator and kept us updated on the progress of our service. There was appointments available the same week. The work was More

by cenicholls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with Heather as your service advisor. We're committed to providing excellent communication and timely service. Your feedback is truly appreciated! Your recommendation means a lot to us and we look forward to serving you again.

January 17, 2024

Mitchell Dodge has been a positive experience every time I've either purchased a vehicle or needed service. More

by susie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Susie, Thank you for your continued trust and support! We're thrilled to hear that our dealership has consistently provided you with positive experiences, whether it's purchasing a vehicle or needing service. We appreciate your loyalty and look forward to serving you again in the future.

January 17, 2024

Great dealership really do take care of you after the sale. Service department is top notch. More

by jsenglish71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Jessica McGuffin, Roy Daniels
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a great experience with our dealership and that our service department met your expectations. We strive to provide excellent service even after the sale. Your satisfaction is our priority and we truly appreciate your kind review and recommending our dealership. Thank you for being a part of our Mitchell Chrysler Dodge Ram Jeep family!

January 17, 2024

Kiaira was very personable and attentive to me. She is a great representative for your dealership. More

by judiw_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Judi, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kiaira. We're proud to have her as a representative and your kind words mean a lot to us. We appreciate your support and look forward to servicing you again.

January 17, 2024

Excellent service and communication. Parts missing for dash, but are being reordered. Will remain a loyal customer. More

by adamkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Jessica McGuffin
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Adam, Thank you for your positive review! We appreciate your understanding regarding the missing parts for the dash, and we're actively working on reordering them. Your loyalty means a lot to us and we look forward to continuing to provide excellent service.

January 17, 2024

Everyone is always so nice and helpful. Dave my service advisor always personally helps me and is always upfront and honest with me. More

by miranda.miller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Heather Stewart, Dave Marshall, Roy Daniels
Report | Print
Jan 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Miranda, Thank you for your kind words! We're thrilled to hear that you find everyone at our dealership nice and helpful. It's fantastic to know that Dave, your service advisor, has been providing personal assistance and honest communication. We appreciate your positive feedback and look forward to serving you for many more years to come.

January 15, 2024

Excellent service. Great hospitality Ringo treated me excellent! Ringo treated me excellent! Made me feel as if I was an important customer & there was lots of attentio More

by ESOMERVILLE2
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash, Kiaira Nash
Report | Print
Jan 15, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Estella, Thank you for the kind words and for recommending our dealership! We are pleased to hear you had an excellent experience and felt the great hospitality during your visit. Ringo is dedicated to providing exceptional service, and we're delighted that he made you feel like an important customer with attention to detail. Your satisfaction is our priority, and we appreciate your feedback!

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