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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

4.6
1,213 Reviews

6501 Boll Weevil Circle

Enterprise, AL

36330

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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram

February 23, 2020

not informed of their product said under floor storage on our 2500 Ram-went to show us / said oh I guess it doesn't have it, wont provide trailer tire pressure monitors that manuel More

by rvdkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
rusty (part) rude if you dont agree with him, Stan Starks
Mar 05, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. & Mrs. Thomson, Although we’ve already discussed this issue soon after purchase, I would like to take a moment to reassure you that, we regret that the truck you purchased did not come with the options you spoke of. Unfortunately the owner’s manual show options and equipment that may not be on your specific truck. We would be glad to help you get a truck equipped the way you like. As I mentioned in earlier conversations, I would also provide you something in writing saying your truck does not have specific equipment on it, if you would like. In regard to the windshield being smeared, If you can bring the truck by, not only will we clean the windshield, but we will clean your whole truck free of charge. I believe we have provided you a temp tag with correct date on it. If not, please let us know, and we will take care of it. Josh Maloy Sales Manager

February 21, 2020

Excellent service the entire time during our purchase. Cory was very helpful and knowledgeable about the vehicle we purchased. Everyone was very friendly and made our time enjoyable. More

by patrickdexter
Recommend Dealer
Yes
Employees Worked With
Cory Rucker
Feb 21, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Patrick, we are thrilled to hear you had an excellent experience purchasing your vehicle with us! We strive to make vehicle shopping an enjoyable experience for all of our customers. Thank you for leaving us a 5 star review and allowing us to earn your business!

February 21, 2020

Long wait Had to wait 2 hours for an oil change and tire rotation. If this happens again I will go to a different dealership for service. Service reps were very More

by davidmidgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Sutley, Justin Woytek
Feb 21, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

David, Thank you for letting us know. We apologize for your long wait and we want to make sure this does not happen again. We will have someone reach out to you shortly.

February 21, 2020

Fast and courteous service. Would recommend to anyone Waited on jeep and did not take very long Enjoyed the waiting room especially the coffee and snacks More

by bohunt52
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Megan Sutley
February 21, 2020

Great service love to see that friendly smile in the morning Showed up with no appointment hoping to get something taken care of. The staff Is always great any time I am in for something. Had the best price I to More

by MICHAEL.W.NAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Feb 21, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Michael, thank you for the wonderful review! Megan and our Service Department will be happy to hear what you wrote. We look forward to seeing you for your next service!

February 21, 2020

I can’t say enough great things about Mr. Thrash. My wife and I have purchased 6 cars from Chad over the years. He’s always honest and goes above and beyond to make our buying experience great. You can’t go More

by LW76
Recommend Dealer
Yes
Employees Worked With
Chad Thrash
Feb 21, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

LW76, We are stoked to see this great review! We truly appreciate your loyalty to both Chad and Mitchell Chrysler Dodge Jeep Ram! On behalf of Chad, we look forward to continuing this relationship for many more years to come!

February 20, 2020

Best place to purchase a vehicle hands down, we will always use Mitchell Chrysler Dodge Jeep Ram. We told Chad what we were looking for, and he helped us find exactly what we needed. More

by bradshawfm
Recommend Dealer
Yes
Employees Worked With
Chad Thrash
February 19, 2020

If you are looking for the best place to get a vehicle, then stop in and see Chad at Mitchell Chrysler Dodge Jeep Ram. He is very professional, polite and works around everything to get you into your dream More

by mommysboys90
Recommend Dealer
Yes
Employees Worked With
Chad Thrash
Feb 19, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

We are pleased to hear you had a great experience purchasing a vehicle at our dealership! Chad will be thrilled when he see's what you wrote. Thank you for your business and thank you for taking the time out of your day to leave us an awesome review!

February 18, 2020

Quick & efficient. Always prompt and on time. Very friendly and very knowledgeable. Waiting room is always nice & clean. Would highly recommend Mitchell Chrysler, Dodge More

by VIRGINIATAYLOR58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Megan Sutley, Justin Woytek
Feb 19, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Virginia, thank you for the 5 Star Review! Our service department works hard on handing everything efficiently in a timely manner. We love to know that our customers leave happy. I hope we see you for your next vehicle service.

February 17, 2020

Had scheduled appointment for Saturday arrived and appt was made for wrong day . Service department was great and took care of my car the same day as fast as they could . Very satisfied with dealership on More

by skmorris70
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Feb 18, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so glad to hear you had a positive experience with us! We strive to make sure our customers are all taken care of in a timely manner and leave the dealership satisfied. Thank you for taking the time to give us a great review!

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