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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,214 reviews

February 20, 2024

I am never dissapointed with the service I receive at MCDJR. The staff is very professional and updates accordingly. More

by slofton86379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tay Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schoenfield and Reggie, Heather Stewart
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Feb 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Simone, We greatly appreciate your kind words and are thrilled to hear about your positive experiences with us at Mitchell Chrysler Dodge Ram Jeep! Providing professional service and keeping our customers updated are top priorities for us and we're glad to know we've met your expectations. Thank you for continuous support and for being a loyal customer!

February 18, 2024

Kiaira was very nice and helpful. Dealership is very nice and clean. Just wish they would have had all the parts to do all the recalls. More

by Greg.Alford
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Greg, Thank you for your feedback! We're pleased to hear Kiaira provided excellent service, and we appreciate your compliments on our dealership's cleanliness. We apologize for any inconvenience regarding the parts availability and will strive to improve. Your support means a lot to us!

February 17, 2024

Great staff, knowledgeable in there job. Took the time to explain what they did, and pointed out what look at in the future visit. More

by wtjolley
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear you found our staff knowledgeable and appreciated the explanations provided. We're committed to ensuring your vehicle receives the best care possible. Looking forward to serving you again in the future!

February 15, 2024

Outstanding customer service given along with the hospitality suitable for those with high end cars. Wonderful experience! More

by med37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! Providing top-notch customer service and hospitality is what we aim for, regardless of the car you drive. We appreciate your kind words and look forward to helping you for many more years to come with all of your automotive needs!

February 14, 2024

They followed through with their promises. Always pleasant to talk to. Facility is clean and they provide water and coffee while you wait. More

by joel_beall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Joel, Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We strive to make every visit enjoyable and comfortable. We appreciate your support and look forward to helping you with all of your automotive needs for many more years to come.

February 14, 2024

Very organized. Makes customer feel appreciated. Outstanding service and work from the service department employees. More

by whets5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're delighted to hear that you found our service department organized and our team appreciative. Providing outstanding service is our top priority, and we're thrilled that we could meet your expectations. We truly value your support!

February 14, 2024

I enjoy the attention given to their customers. They are all friendly and helpful. I liked the texted updates on the progress of servicing our vehicle. More

by slreyes615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Feb 19, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're grateful for your positive feedback! It's wonderful to hear that you appreciated the attention and friendliness of our team. We strive to keep our customers informed and satisfied throughout the service process. Thank you for choosing us, and we look forward to serving you again!

February 11, 2024

When I dropped my car off, I told the dealership about the error message and that I had already tried to fix it on my own. After my car had been there for 5 hours, I recieved a call saying that they tried More

by emmamrod10
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
Report | Print
Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Emma, Thank you for sharing your experience with us, and for choosing our dealership for your automotive needs. We're sorry to hear about the inconvenience you faced regarding the error message on your car. We sincerely apologize for not being able to resolve the issue within the timeframe you had available. Your feedback is important to us, and we'll take it into consideration as we strive to improve our services. We're glad to hear that you appreciated the tire rotation service. If there's anything else we can do to assist you in the future or if you'd like to discuss your experience further, please don't hesitate to reach out. Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.

February 11, 2024

Response was quick. Pricing was clear. Easy transaction. We will check back when we need another soon. Thank you Zane! More

by andy.mckeown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Andy, Thank you so much for choosing our dealership for your recent purchase of three tree trucks. We're thrilled to hear that you found our service quick, pricing clear, and the transaction easy. Your satisfaction is our top priority, and we're delighted that we could meet your expectations! We truly appreciate your business and your kind words about Zane. He'll be thrilled to hear your feedback. Please don't hesitate to reach out whenever you need assistance in the future. We'll be here to help with your next purchase or any other automotive needs you may have. Thanks again for choosing us, and we look forward to serving you again soon!

February 11, 2024

I love the dealership! It just seems to take the service department so long to do repairs (even the minor ones). More

by 1967nonna
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Nonna, Thank you for your loyalty to our dealership, and for sharing your feedback with us. We're glad to hear that you love our dealership, but we're sorry to learn about your experience with the service department. We apologize for any inconvenience caused by the extended wait times for repairs, even for minor issues. Your feedback is valuable to us, and we'll use it to improve our service processes and efficiency. We appreciate your patience and understanding. If there's anything specific you'd like to discuss or if you have further feedback, please don't hesitate to reach out. We're committed to providing you with the best possible experience during your visits. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

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