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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,215 reviews
November 15, 2021
There service department was great I loved dealing with destiny and kiaira they were great on keeping me updated with my vehicle most definitely will recommend the service department to others destiny and kiaira they were great on keeping me updated with my vehicle most definitely will recommend the service department to others More
by Beth102109
Verified Customer
November 09, 2021
My 2015 Jeep Willys wheeler was cursed with the renowned “Pentastar Tick”. After a number of services that I paid for, it was determined that I needed a new cylinder head that I had to pay for. After agreei “Pentastar Tick”. After a number of services that I paid for, it was determined that I needed a new cylinder head that I had to pay for. After agreeing on a price for the repair using a brand new factory cylinder head,I contacted Chrysler Cares and to my huge surprise, they agreed to pay for half of the repair. I waited semi patiently for the vehicle to be done but after 5 days of no contact I called Mitchell Jeep and was told that they hadn’t gotten to it because I had mentioned the fact that I may sell the car after it was fixed!!!!!!!! Left me wondering if I was put on the back burner… Finally I get my car and the radiator fan kicks on and never goes off. Turns out the temp sensor broke when it was removed from the old head and put on the new “remanufactured “ head….. what!!! I was promised a new Head!!!!!!!! The temp sensor was replaced at no charge. Having a remanufactured head doesn’t bother me, but being told, after the fact,, does. The service personnel and the mechanics are awesome, and do their jobs to the best of their ability, not sure about the management, though. I’m just glad I have my car back, and hopefully don’t have to go back. More
by hkfreak
Employees Worked With
Other Employees :
Chris the mechanic. And all who worked on my car.
November 04, 2021
From the sales staff to the service staff, everyone is helpful which I why I come back to this dealership. No hassling or haggling just honest and good service. helpful which I why I come back to this dealership. No hassling or haggling just honest and good service. More
by MJERUNNER
November 03, 2021
Good service department. Only bad thing is that I wish they offered a pickup and delivery service for your service appointments for people with busy schedules if it is local in the enterprise area. they offered a pickup and delivery service for your service appointments for people with busy schedules if it is local in the enterprise area. More
by gcornish9
Employees Worked With
Josh Ward
November 01, 2021
The service department is is understaffed but the people are very friendly and very helpful. are very friendly and very helpful. More
by mrlw_lndCrg
Employees Worked With
October 30, 2021
We live in New Jersey and bought our Challenger from Mitchell Dodge on line and we had a great salesman Paul and a great sales accountant catina and they were very nice and respectful and earned our tru Mitchell Dodge on line and we had a great salesman Paul and a great sales accountant catina and they were very nice and respectful and earned our trust immediately they're great people More
by Jrtravis206@f.ail.com
Employees Worked With
Catina, Paul Andrews
October 26, 2021
I waited almost a month and a half to get an appointment in October . When I showed up for my appointment they were behind and could not get my truck in. They were nice and took me home. I missed a a day of in October . When I showed up for my appointment they were behind and could not get my truck in. They were nice and took me home. I missed a a day of work but I was hopeful they could fix the TMPS/check engine light. I got a ride back at 5 P.M just to be told they needed to keep it over night. The next day I returned at 5p.m and they charged me $850 for a clock spring. I drove off thinking it was fixed. A mile down the road the TPMS light & check engine light came on again. They asked for me to bring it back on Friday and they kept it the rest of the day. Once again I showed up at 5pm and was told they still could not fix it. Then they made me another appointment for 10 November. I still have a check engine light/TPMS issue and still out $850 over all I’m frustrated that not more has been done to resolve the issue. More
by Chopper289
Employees Worked With
October 26, 2021
Great service and My salesman was the best I've ever had I purchased my car out of state and they did everything they could to assure me that I would get my car in exelint shape I purchased my car out of state and they did everything they could to assure me that I would get my car in exelint shape More
by Jrtravis206@f.ail.com
Employees Worked With
Paul Andrews
October 22, 2021
Excellent service. My vehicle was serviced as they had scheduled it. Definitely will be back. scheduled it. Definitely will be back. More
by Buford
Employees Worked With
