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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,214 reviews
March 02, 2024
Everyone especially all the ladies are so friendly and service was great dealer itself is nice in waiting area overall great service was great dealer itself is nice in waiting area overall great More
by mhorne2
Verified CustomerEmployees Worked With
Other Employees :
Heather Stewart
February 29, 2024
Very easy to work with and kept me informed! I have been to the dealership twice nice and have had the same wonderful experience both times! I have been to the dealership twice nice and have had the same wonderful experience both times! More
by jana.beachler
Employees Worked With
February 29, 2024
Great service! Good communication! Done on time! Very pleased with the whole Mitchell service department! Good communication! Done on time! Very pleased with the whole Mitchell service department! More
by dstewarttw
Employees Worked With
February 29, 2024
Reggie and the whole service department are great . they always take care of me so I can stay on the road they always take care of me so I can stay on the road More
by JOHNNYG46
February 28, 2024
Charge for work that should have been free. Didn’t tell me that there is a cash price and a debit card price. Had over a $1000 worth of brake work done and asked if they would rotate tire will Didn’t tell me that there is a cash price and a debit card price. Had over a $1000 worth of brake work done and asked if they would rotate tire will they where already going to be off and they said yes. Wanted me to pay $40 for the rotate. I don’t think so. When auto was finished the price was higher than quote until my wife challenged them. You can sell all the cars in the world but if your service department is not accommodating to customers that kills your dealership in my mind. I was extremely agitated with two days of emails and the tire issue/price by the time I actually picked up my Jeep and when the lady told me there was a 3.5% of total to pay by debit I lost it. I’ve bought my last vehicle from Mitchell dealerships. More
by mwadcock.66
Employees Worked With
Service manager is who I hold responsible. Not sure who they are
February 28, 2024
Very hands-on and friendly. Very knowledgeable about products and services available. Will continue to bring my vehicle here. Very knowledgeable about products and services available. Will continue to bring my vehicle here. More
by Tajwms2000
February 26, 2024
Kiaira was extremely helpful and communicated with me throughout the whole process of my vehicle being worked on. She walked me through the results of the troubleshooting and all the recommendations and throughout the whole process of my vehicle being worked on. She walked me through the results of the troubleshooting and all the recommendations and course of actions to be taken. Very happy with the experience! More
by hrr2448
February 23, 2024
Always the best customer service and technicians. Both go out of their way to make sure that I am learning with the safest vehicle possible. Both go out of their way to make sure that I am learning with the safest vehicle possible. More
by Tim Nice Kelley
Employees Worked With
February 23, 2024
Staff went above and beyond to make sure all my needs were taken care of. were taken care of. More
by jsenglish71
February 23, 2024
I brought my truck in for service and told them that I needed it back by 3:30 that same afternoon. It was not a quick job and they made it happen! Really appreciate their hard work! needed it back by 3:30 that same afternoon. It was not a quick job and they made it happen! Really appreciate their hard work! More
by Keaton Daw
Employees Worked With
Other Employees :
Heather Stewart
