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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,215 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 12:30 PM
Sunday Closed
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Showing 1,215 reviews
December 01, 2021
Kayla gave excellent customer service she was very professional and honest about what was going on with my car professional and honest about what was going on with my car More
by Lieshia76
Verified CustomerDecember 01, 2021
When I arrived for my appointment time, there was a line of 4 cars/trucks leading into the service bay. I waited for about 10 minutes without any movement, so I went in to see what was happening, all 4 vehi of 4 cars/trucks leading into the service bay. I waited for about 10 minutes without any movement, so I went in to see what was happening, all 4 vehicles were empty! I went to the window and when I said that I’d been waiting in the line, they said that maybe they should move the vehicles! Also I was told that the prepaid oil changes that I’d purchased had expired last month without any notification that this was going to happen! More
by STOCKHAUSENX6
Employees Worked With
Destiny Matthews
November 30, 2021
Very respectful and professional with what they do Very respectful and professional with what they do there. Answered any question I had very knowledgeable. Very respectful and professional with what they do there. Answered any question I had very knowledgeable. More
by Chriswerth04
Employees Worked With
Chad Thrash, Paul Andrews
November 30, 2021
Mitchell Chrysler Dodge Jeep ram is a great place to buy a car.I had a great experience and a great salesman. I will send my friends thank you. a car.I had a great experience and a great salesman. I will send my friends thank you. More
by apocolyp123
Employees Worked With
November 23, 2021
Awesome! I can’t say enough good things about Jason Keene! He is our one and only salesman! 💙 Service department is very professional & courteous. Overall our expectations have been surpassed every Keene! He is our one and only salesman! 💙 Service department is very professional & courteous. Overall our expectations have been surpassed every time be have bought or had our vehicles serviced!! I tell everyone if you don’t shop with Mitchell- you are not shopping! More
by SandiCKmathew
November 23, 2021
Destiny was very helpful when I had my truck serviced last week in Enterprise. She explained everything to me and wrote everything up for me. last week in Enterprise. She explained everything to me and wrote everything up for me. More
by slofton86379
Employees Worked With
Destiny Matthews
November 23, 2021
11/16/21 I visited this dealership to look into trading my 2020 Toyota Corolla. There was a red 2018 Nissan Sentra I wanted to view and was informed it was being loaned out to a customer and would be back my 2020 Toyota Corolla. There was a red 2018 Nissan Sentra I wanted to view and was informed it was being loaned out to a customer and would be back that day for me to view. 5/6pm rolls around and no update from the dealership or its employees. I reached out and was informed they weren’t able to get the Sentra in and would try again 11/17/21. I was informed, since I was visiting from GA, that I could leave my vehicle at the dealership since I’d be back 11/17 to view the Sentra anyways. The afternoon of 11/17/21 and still no Sentra. After starting to feel odd about the situation, I informed the dealership I had changed my mind about trading and would come to pick up my vehicle. I was informed my keys were inside it. Upon entering my vehicle I noticed an employee had left my key not only in the ignition, but turned forward. My battery had been draining for god knows how long and my car wouldn’t start. A dealership owned battery box was used to jump start my car and I made it 3mins to a friends house. The following morning, my battery was drained again and had to be jumped. 4 days later and my battery was still having issues starting so I took it to be tested after work and was advised that it was now a bad battery at 12.67 volts and would need to soon be replaced. I called the dealership and spoke with the manager, Darren, whom I explained the whole situation to, kindly. He then stated, in so many words, that it was my own fault for leaving my vehicle there. As an expectant mother with her only vehicle now needing a new battery due to an employees carelessness, I became upset. When I mentioned my lawyer, Darren ended the phone call. Very shady service. More
by monica_melton
Employees Worked With
Darren Wilson
November 22, 2021
Very friendly staff. Kept me up to date on the progress of my car and explained in detail all that needed to be done of my car and explained in detail all that needed to be done More
by bamafreak01
November 16, 2021
Great service department, got the work done that I needed to get my ram fixed. to get my ram fixed. More
by MICHAEL.W.NAGLE
Employees Worked With
