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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,214 reviews

March 08, 2024

Great job as always! Thankful for such a dedicated and knowledgeable group of employees. We appreciate you all. More

by elizstewart30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for taking the time to leave us a five-star review! We are thrilled to hear that you had a great experience with us once again. Our team takes great pride in delivering dedicated and knowledgeable service to all our customers. Your appreciation means a lot to us and it serves as a motivation to continue providing top-notch service every day. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

March 07, 2024

Exceptional service was provided when servicing my jeep wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehic More

by pamela.skuza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Pamela, Wow, thank you for such an incredible review! We're thrilled to hear that you had an exceptional experience with us, and we truly appreciate your kind words about our service department and Roy Daniels. Providing professional and friendly service is our top priority, and we're delighted to hear that Roy went above and beyond to take care of your Jeep and keep you informed. Your recommendation means the world to us, and we look forward to welcoming your friends to Mitchell Chrysler Dodge Jeep Ram. If you ever need anything else, please don't hesitate to reach out!

March 07, 2024

It took from December 2023 until Feb 2024 to get recall parts. Great service afterwards. More

by zuke200511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill (Driver 5 Stars)
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Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback and for your patience regarding the recall parts. We're glad to hear that once the parts arrived, you experienced great service. We apologize for any inconvenience the delay may have caused and appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

March 07, 2024

Top notch service from this dealership nothing but a great experience so far working with this dealership! More

by Tim L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you for taking the time to rate our dealership five stars and leave us a kind review! We're happy to hear that you've had such a positive experience with us. Providing top-notch service is always our goal, and we're delighted that we could make your experience with our dealership a great one. We appreciate your business and look forward to serving you again in the future!

March 07, 2024

What is the point of an appointment, if the tech wasn't there on time? More

by benjamin.smith.bs80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Benjamin, Thank you for taking the time to share your feedback. We genuinely apologize for any inconvenience caused by the technician's delayed arrival. We understand the importance of punctuality, especially when it comes to appointments. Rest assured, we're actively reviewing our scheduling processes to ensure smoother and more timely service deliveries in the future. Your experience falls short of the high standards we aim to uphold, and we sincerely apologize for that. Thank you for bringing this to our attention and we hope to have the chance to exceed your expectations in the future.

March 06, 2024

I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again More

by redkaw1700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer and for entrusting us with your vehicle servicing over the years! We're delighted to hear that Kiaira has consistently provided you with top-notch service. Your kind words mean a lot to us, and we're looking forward to welcoming you back for your future service needs. If you ever need anything, please don't hesitate to reach out!

March 06, 2024

Nice professional, friendly and helpful folks. Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit More

by g.b.hall.gh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your service needs! We're thrilled to hear that our team provided you with a nice, professional, and friendly experience. We'll be sure to pass along your compliments to Roy and Cory. Should you decide to trade later on, we'd be more than happy to assist you. Please don't hesitate to reach out if there's anything else we can help with in the future.

March 06, 2024

very friendly staff. they were extremely helpful and Roy Daniels kept me informed about my vehicle and answered questions in a timely manner for me. I would highly recomm More

by mcparr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're happy to hear that our staff provided you with a friendly and helpful experience, and we'll be sure to pass along your kind words to Roy and the rest of the team. Your recommendation means a lot to us and we look forward to serving you again!

March 06, 2024

Much better service at the new facility. Kiaira is awesome to work with and great communication. More

by KNLHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a great experience at our new facility! Providing excellent service and clear communication is always our priority, and we're delighted that Kiaira could deliver on that for you. Thank you for your kind words! We look forward to continuing to provide you with top-notch service in the future.

March 06, 2024

New show room, looked nice. But smaller area for vehicles. Provided snacks which was nice. More

by gr8fulblue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Cumins from Nissan Michell was extremely nice car rental associate.
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Mar 07, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us! We're glad you liked our new showroom and appreciated the snacks provided. We understand your concern about the smaller vehicle area, and we're continuously working to optimize our space for the best customer experience possible. Your input is valuable to us and we hope to welcome you back soon.

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