Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership
View Awards

6501 Boll Weevil Cir

Enterprise, AL

36330

Directions

By Type

Showing 1,214 reviews

March 21, 2024

I waited for over two months for parts due to them being on back order. I understand the dealership can’t foresee these problems or expedite the process. Once my parts were in, Kiaira did a great job keepin More

by tidefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your patience and understanding during the wait for your parts. We sincerely apologize for any inconvenience caused by the delay. We're grateful for your recognition that unforeseen circumstances can sometimes lead to back-ordered parts, and we appreciate your understanding in this matter. We're glad to hear that Kiaira provided you with great communication throughout the process. Keeping our customers informed and updated is a top priority for us, especially during challenging situations like this one. Your feedback helps us improve, and we're committed to providing even better service in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs.

March 20, 2024

I have bought several vehicles from this dealership. I expect a certain level of trust and respect due to that fact. I had an appointment at 11 am, I dropped my vehicle off at 1040 am. I showed back up More

by jeff.turner92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 20, 2024

I purchased a new vehicle and had a headlight out on it from factory returned it to the dealership a few days later got it fixed under warranty and also received a loaner while it was being worked on. Over More

by Nicholas Lansford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Report | Print
Mar 21, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Nicholas, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that despite the minor hiccup with the headlight, you still had an overall positive experience with us. Providing excellent service, including promptly addressing any issues under warranty and offering a loaner vehicle, is always our top priority. We truly appreciate your business and look forward to serving you again in the future. Enjoy your new Gladiator and welcome to our Mitchell Jeep family!

March 20, 2024

The staff is friendly. Kiara stayed late the day I picked up my car. She went above and beyond More

by stevenfuller37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Steven, We're delighted to hear that you had a positive experience with our staff, particularly with Kiara going the extra mile for you. Providing exceptional service is what we strive for, and it's wonderful to know that Kiara's dedication made a difference for you. We appreciate your feedback and your business. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future!

March 20, 2024

The staff is nice and knowledgeable. I have had my vehicle in for service multiple times this year. My overall experience has been neutral. My last visit has been the greatest experience More

by Buckwhite03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
Report | Print
Mar 21, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Buck, Thank you for sharing your detailed feedback with us. We genuinely appreciate your loyalty and the opportunity to serve you. We're thrilled to hear that your most recent experience with us was a positive one, especially with the prompt repair of your vehicle. However, we understand your frustration with the inconsistencies in service quality during previous visits. Your feedback regarding the delays in the oil change and the oversight in parts ordering is concerning, and we sincerely apologize for any inconvenience this may have caused you. We're grateful for your recognition of Kiara's exceptional service and the assistance provided by Reggie and our team. Rest assured, we're committed to addressing the issues you've raised to ensure a more consistent and improved experience moving forward. Your continued trust in our dealership means the world to us and we're dedicated to exceeding your expectations in every aspect of our service. If there's anything specific we can do to further enhance your experience or address any concerns, please don't hesitate to reach out to us directly. Thank you for choosing us as your go-to dealership for your vehicle needs. We look forward to serving you again and providing you with the outstanding service you deserve.

March 20, 2024

Great team that always go above and beyond to meet all our needs. Very satisfied. More

by jsenglish71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that our team consistently exceeds your expectations and ensures that all your needs are met. Customer satisfaction is our top priority, and we're delighted that you're very satisfied with our service. We truly appreciate your support and look forward to continuing to serve you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

March 17, 2024

Zane was very polite, professional, courteous, knowledgeable, and helpful. He took extra time to assure we received the deal we were looking for. More

by tetheredgea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford
Report | Print
Mar 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Ariel, Thank you for the stellar review! We're thrilled Zane provided exceptional service and ensured you got the deal you wanted. We'll pass along your kind words to him. If you need anything else or have questions about your new Ram 1500, feel free to reach out. We appreciate your business and look forward to serving you again!

March 16, 2024

Great j Great, great great great great great great great great great. Great great great great great. More

by jdebello1108
Recommend Dealer
Yes
Employees Worked With
Wyatt Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Jason, Thank you for the 5-Star rating! We're pleased to hear you had a great experience and welcome you to our Mitchell Ram family. Enjoy your new truck and safe travels!

March 16, 2024

Dealership is very clean, staff is very friendly and attentive. Richard was my service advisor and kept me informed the entire way. More

by courtneycem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Mar 18, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Courtney, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Providing a clean environment and attentive service are top priorities for us, and we're glad to see that reflected in your visit. We'll be sure to pass along your kind words to Richard—he'll be delighted to know that his efforts were appreciated. We look forward to welcoming you back!

March 15, 2024

The dealership handled my oil, filter, tire rotation job very professionally. I was provided excellent service. More

by brandonviator210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Brandon, We truly appreciate you taking the time to share your experience and rate our dealership five-stars! Hearing you received excellent service is one of the best things we could ask for and we look forward to helping you with all of your automotive needs for many more years to come!

1
...
3
4
5
...
122