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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,214 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,214 reviews

February 03, 2024

This was my vehicles, first service, from arriving at the dealership to leaving the dealership. Roy remained in contact with me, updated me with all that was going on. I am so grateful for the service that I More

by charles.brown1976
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Feb 05, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Charles, Thank you for your thoughtful review! We're delighted to hear that Roy provided excellent service during your vehicle's first visit. We appreciate your recommendation and look forward to assisting you with any future endeavors!

February 02, 2024

Everything and everybody were great help! Thank you I appreciate Tay for his patience and hard work helping me get in a jeep More

by dayquonbell16
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Feb 02, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Dayquon, We appreciate you taking the time to leave us a review! It's wonderful to hear that everyone was of great help and that you enjoyed your experience. We wish you safe travels in your new Wrangler and look forward to helping you with all of your vehicle needs for many more years to come!

February 02, 2024

They are good but at times miss at the details. Like putting the new oil change sticker on the windshield and peeling off the old one. A free window clean would be nice with the oil change. Again i More

by dleeg1
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Feb 02, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, your experience was positive and we appreciate your honesty in pointing out areas where we can improve. We strive to provide the best experience for our customers and your input helps us enhance our services. If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. We value your business and look forward to the opportunity to serve you even better in the future.

February 02, 2024

Bad They didn't want to see my way that the truck has a problem and I was the one behind the wheel when the truck had the problems that I have told the dealership over and over and they seem to think that More

by scottieboutwell
Recommend Dealer
No
Employees Worked With
Roy Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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January 31, 2024

Warm greeting, great customer service and problem fixed. Warm greeting, great customer service and problem fixed. Able to leave satisfied with service. Couldn't ask for better. More

by Kcwarden55
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 01, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our warm greeting, great customer service and successful problem resolution. Your satisfaction means the world to us, and we appreciate your feedback. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing Mitchell Chrysler Dodge Ram Jeep!

January 31, 2024

Professional and prompt. Great communication. The sales staff, finance manager, service center staff are very well organized and provide the best customer experience. More

by shaynebrown201
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 01, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Shayne, Thank you for your wonderful review! We're so happy to hear that you found our team to be professional, prompt and great communicators. It's fantastic to know that our sales, finance, and service center staff made your experience memorable. We appreciate your feedback and look forward to serving you for many more years to come!

January 30, 2024

Everything was good, except they kept my truck almost 4 hours for a service. No More

by jfshep60
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Jan 31, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your positive comments and are glad to hear that you were satisfied with our service overall. We apologize for any inconvenience caused by the extended wait time for your truck. We'll work on improving our efficiency to ensure a more timely experience in the future. Thank you for bringing this to our attention, and we hope to serve you better next time.

January 30, 2024

I tried to leave a good review but it kept asking for more words. I was already done thank you More

by NONNINA9
Recommend Dealer
Yes
Employees Worked With
Cory Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Rucker
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Jan 31, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your five-star rating! We're thrilled to hear about your positive experience and hope you enjoy your new Jeep. Your business is much appreciated, and we're delighted to welcome you to the Mitchell Jeep family!

January 30, 2024

The service department scheduled me quickly, and kept me informed of my vehicle repair through completion More

by kenneth.ashline
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Jan 31, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Kenneth, Thank you for your fantastic review! We're delighted we could schedule your service promptly and keep you informed throughout the repair process. Your satisfaction is our priority, and we appreciate your feedback. Safe travels!

January 30, 2024

Very pleased with how quickly they got my repair done, and also very pleased with the communication from my service advisor about my recent repair More

by crenshawwiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
Report | Print
Jan 31, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We're glad to hear that your repair was completed quickly and we appreciate your kind words about the communication from your service advisor .We will be sure to pass along your kind comments to Roy. Your satisfaction is our priority, and we look forward to serving you again in the future!

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