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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.5
120 Reviews
Call Service Center (256) 841-4410

120 Reviews of Mitch Smith Chevrolet - Service Center

Sort by
April 25, 2025

Friendly fast and great service. All the service team smiled and made you feel welcome. I definitly be back More

by clydeebateman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a young lady. which i would give a 5 star too.
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Apr 25, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced friendly and fast service at Mitch Smith Chevrolet. Our team always strives to make our customers feel welcome, and it's great to know we succeeded with you. We look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 09, 2025

Great service department, never an issue when I come to get my truck serviced. Thank you More

by sonnier50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We are glad that you've had great experiences with our service department at Mitch Smith Chevrolet. We appreciate your trust in us and look forward to serving you and your truck again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 07, 2025

I’ve bought 20 trucks from here since 1996. My newest truck has 5000 miles with engine failure. Nobody has done anything but give me the run around. It’s been there for 3 months. I will never o More

by brannonrecycling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvert the main man sux
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Apr 09, 2025 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues with your truck and the delays you’ve encountered. At Mitch Smith Chevrolet, we strive to deliver high-quality service, and your feedback is important to us. I encourage you to reach out to me directly so I can discuss this with you further and learn more about your experience. Thank you for being a long-time customer, and we hope to regain your trust. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 05, 2025

You guys did what I wanted you to do and it did not take that long thank you very much More

by Bigtrucker@18232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that we met your expectations and that the process was quick for you. At Mitch Smith Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

April 04, 2025

The service was great as it always is. I always enjoy doing business with Mitch Smith Chevrolet. More

by parkerc2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience with us at Mitch Smith Chevrolet. Your continued support means a lot to us, and we look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

April 02, 2025

Customer Service is very friendly and shows concern about the quality of service that they provide. I like to use their website to schedule my appointment and they get me out on time. More

by jbland5990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Mitch Smith Chevrolet and appreciate our friendly customer service. It's fantastic to know that you find our website helpful for scheduling appointments and that we are able to meet your time expectations. We look forward to serving you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

March 21, 2025

Very friendly, fast, and professional. Service is excellent and they usually have me done before my appt time. Great place. More

by patwbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found Mitch Smith Chevrolet to be friendly, fast, and professional. It's great to know we could exceed your expectations with timely service. We appreciate your feedback and look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

March 17, 2025

Appreciated Mitch Smith doing a timely job on my Traverse. Will use them for my next appointment. More

by yorkshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with your Traverse at Mitch Smith Chevrolet. We look forward to assisting you again at your next appointment! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 25, 2025

Great service. Needed an oil change ASAP. Drove in with no appointment and an hour later I was on the road again. More

by jsatterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you received great service at Mitch Smith Chevrolet and that we could assist you with your oil change on such short notice. We appreciate your business and look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

February 22, 2025

I didn’t have an appointment but he signed me right in. Told me the cost of repairs and in no time fixed. More

by Lynnegreen3376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We're glad to hear that you were able to get your repairs done quickly and efficiently at Mitch Smith Chevrolet. We strive to accommodate our customers, even without appointments. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

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