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Mitch Smith Chevrolet

Cullman, AL

4.8
506 Reviews
WELCOME TO MITCH SMITH CHEVROLET, INC. Your Cullman-Area Auto Dealer Alternative Thanks for choosing Mitch Smith Chevrolet, Inc. for your next car shopping experience. At our Cullman car lots, we have a large selection of new and pre-owned vehicles for you to browse, which has made us a popularly used car lot in Cullman, AL. We cater to all drivers and their unique lifestyles, that’s why we’re one of the most trusted Cullman car dealerships in the Hartselle-area. In addition to our selection of vehicles, we offer many services for whatever auto-related problem you may have at our used car lots in Cullman, AL. If you’re interested in what we can offer you, contact or visit us at our Decatur-area dealership for more information.
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1655 Cherokee Ave SW

Cullman, AL

35055

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Showing 506 reviews

September 12, 2026

Very disorganized. I was ignored for 10-15 minutes when I walked into the service area. My appointment for oil change was at 1. Got a message saying expected completion More

by angelaturbyfill
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know what lady’s name was.
Sep 13, 2026 -

Mitch Smith Chevrolet responded

Angela, I appreciate your feedback regarding the service department at Mitch Smith Chevrolet. It’s important for us to meet our customers' expectations, and I understand your frustration with the wait time and organization during your visit. If you would like to discuss this further, please feel free to reach out to me directly. Our team hopes to improve and provide a better experience in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 12, 2026

Eric Laney is the absolute best! He helped me so much finding a car within my budget. He is extremely kind and attentive and truly cares about his customers! He made sure I was taken More

by Isabella Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Laney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Mitch Smith Chevrolet responded

Thank you so much, Isabella! I’m glad Eric provided you with such excellent service while helping you find the perfect car within your budget. Your recommendation means a lot to us at Mitch Smith Chevrolet. We hope to see you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

September 05, 2026

Quick. In and out. Nice folks. Clean facilities Explained my car issue. Will return for future car services. More

by pinkmudprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Mitch Smith Chevrolet responded

Glad you shared your experience with us! I’m glad to hear that you had a quick and pleasant experience at Mitch Smith Chevrolet. We strive to provide clean facilities and excellent service, so I’m happy you found that. We look forward to assisting you with your future car services! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

September 02, 2026

Good customer service, not a long wait time. Polite, respectful of my time. No issues. More

by julie.hicks1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brit Lamb
Sep 03, 2026 -

Mitch Smith Chevrolet responded

Thank you for your kind words, Julie! I’m thrilled to hear that you experienced good customer service and a quick turnaround at Mitch Smith Chevrolet. I appreciate your feedback, and we look forward to serving you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

September 01, 2026

Samuel Tucker always does a great job helping us find what I need. This is our 4th vehicle we bought from him. More

by kelly@gravesautoservice.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Kelly! I truly appreciate your continued trust in Mitch Smith Chevrolet and Samuel's dedication to helping you find the perfect vehicles. We look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

September 01, 2026

Great people, proffessioal, and did everything just as said they were going to. Paperwork was ready for me and was in and out in under an hour. More

by jdavis4436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila that did papers
Sep 02, 2026 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about our work and am thrilled to hear that your experience at Mitch Smith Chevrolet was efficient and professional. We strive to make the process as smooth as possible for our customers. We hope to see you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

September 01, 2026

Fast courteous service. Through vehicle inspection, with a detailed report. They keep me updated as they preformed the oil change and tire rotation. I will definitely be bac More

by Pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I’m delighted to hear that you received fast and courteous service during your vehicle inspection, oil change, and tire rotation at Mitch Smith Chevrolet. I appreciate your kind words, and we look forward to welcoming you back again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 27, 2026

They always do great with my vehicle and the prices are great as well will keys come back there More

by paytontammy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Tammy! I’m thrilled to hear that you have had great experiences with your vehicle at Mitch Smith Chevrolet and that our prices meet your expectations. Looking forward to welcoming you back again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

August 27, 2026

We have used Mitch Smith Chevrolet for many years. Always professional, friendly and always willing to help. More

by mmorris16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I truly appreciate your loyalty to Mitch Smith Chevrolet over the years. It's great to hear that we have consistently provided you with professional and friendly service. Looking forward to assisting you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

August 21, 2026

They did a excellent job on my cars maintenance and they did it so fast More

by karlagreen95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Karla! I’m thrilled to hear that you’re satisfied with the maintenance service on your car and that our crew was able to get it done quickly. I appreciate your feedback, and our team looks forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet