Mitch Hall Chevrolet

Great Experience ! We purchased our 2014 GMC Acadia from Benny Boyd GM Superstore in Lamesa, Texas . Highly reccommend this dealership if you are looking to buy a new We purchased our 2014 GMC Acadia from Benny Boyd GM Superstore in Lamesa, Texas . Highly reccommend this dealership if you are looking to buy a new or used vehicle. Billy Hogg is a great Salesman that sold my 2 daughters their vehicles about 3 years ago and now he has sold us ours. Benny Boyd will give you a good deal and stand by the maintainence agreement, service your vehicle when you set up an appointment, and make it an enjoyable experience. Everyone was very nice and pleasant. Thank you Billy and Benny Boyd for the great service. More

Horrible service. Do not buy from Benny Boyd. My car is still under warranty and they have been unable to fix it after many attempts and many months of going back and forth. Now they will not take my car still under warranty and they have been unable to fix it after many attempts and many months of going back and forth. Now they will not take my car back to have it serviced and my calls never get returned. They have neither fixed or replaced my car. I was forced into buying the 2 year extended warranty, and now they wont even repair the vehicle. Took the car to have it repaired many times and each time the car comes back in worse condition. They do not know what they are doing at all. The Lubbock Manager Walker, avoids you and does nothing to fix the situation. Horrible dealership, they finally said they would swap cars with us but instead they ran our credit through every possible bank you could think of then told us they would only swap us to a $30,000 car. So we are still stuck with our broken vehicle and no one has done anything about this. More

Went to three other dealerships to inquire about purchasing a new 2014 GMC Sierra 2500HD w/8' bed, but none of them had what I was asking about (or tried to sell me something else in their inventory purchasing a new 2014 GMC Sierra 2500HD w/8' bed, but none of them had what I was asking about (or tried to sell me something else in their inventory). When I drove up to Benny Boyd GMC in Lamesa, Texas, they had the "EXACT TRUCK I HAD BEEN LOOKING FOR" parked by their front door (A Good-Sign)! And, being a disabled veteran with walking issues, this was not only a "Good-Sign" but that this was the right place!! And my salesman had just returned from lunch and parked close to the vehicle (another good-luck sign)!!! I was so happy and totally satisfied with the service that I received when purchasing the 2014 GMC Sierra 2500HD that returned two days later and purchased another GMC product!!!! More

I purchased 7 brand new vehicles (Well over 1/4 million dollars within a month) from this dealership and without writing you a book of the events that occured, their customer service from their corporate o dollars within a month) from this dealership and without writing you a book of the events that occured, their customer service from their corporate office, down to the joke of a service department, everyone was completely ignorant and beyond rude. These people are snakes in the grass and don't care one bit about their customers. If I spent that much money at their dealership, imagine how they will treat someone who buys only one. Customer Service & Integrity is NOT in their book of rules! More

this is the sequence of events that has led to this catostrophe that has left me without a vehicle and no money to fix it and I am still making payments on it. Facts are this- 9 months after purch catostrophe that has left me without a vehicle and no money to fix it and I am still making payments on it. Facts are this- 9 months after purchase in September, I have had two major failures: totaling over $8000 in issues. it took 2 months and 1 day till the vehicle was running again Transmission failure at 6 weeks and 7000 miles after purchase total engine failure at 9 months and 17000 miles after purchase radiator fan radiator fan support i would not recommend any dealer with www.bennyboyd.com for buying either used or new after this purchase. i have stage 2 bone cancer and couldnt afford the extended warranty words do not make companies, actions do. More

We bought a used car from Benny Boyd Lubbock. It was fine on the lot, and then a few days later it started to smoke when we started it. We also noticed it was using antifreeze and engine oil once every few d on the lot, and then a few days later it started to smoke when we started it. We also noticed it was using antifreeze and engine oil once every few days. We took it back in and asked them to fix it. They said they would send it to Lamesa, TX to have it worked on. They called a few days later saying it was ready to go. We had already talked to the service manager in Lamesa, and he said that they didnt do anything to it. Our salesman called and said it was ready. We told them to get it back and get it fixed now! They took it back, and about a week later they said it was ready again, and that nothing was wrong with it. We went to pick up the car and it was smoking bad non-stop. We told them we were not gonna take the car. We said to get it fixed, and they said they were not going to. We bought a powertrain warranty for 2 years, and 25,000 miles. Randall the manager said they would not honor the warranty unless the motor completly blew up. He also said he wished the engine would blow so it could get fixed. We threatened to get a lawyer and contact the BBB. He said we signed a AS-IS contract and drove it of the lot so we are screwed. I dont appreciate the way Randall spoke to My wife or my father. I would suggest to not buy a used car from Benny Boyd in Lubbock. We are stuck paying 15,000 dollars for a car the uses a gallon of antifreeze, and a quart of oil a week. Thanks Benny Boyd!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Alex answered all our questions on the phone to our satisfaction. He returned our calls as he promised in a very short time. He was very kind and courteous to us when we arrived at the dealership amd t satisfaction. He returned our calls as he promised in a very short time. He was very kind and courteous to us when we arrived at the dealership amd throughout our stay. He was very knowledgeable about the vehicle we were intrested in. No high pressure sales pitch. We arrived late in the afernoon and someone stayed late to clean and get the car ready for us. Mark was courteous and kind to us as well when we did the paper work. Overall it was a very good experience. I would do business with this dealership again. Richard and Janet Wilde More

We drove on the lot and received attention from the beginning of the transaction to the end. The quality/professionalism was as good/better than any I have experienced to date. Everyone involved was ho beginning of the transaction to the end. The quality/professionalism was as good/better than any I have experienced to date. Everyone involved was honest, friendly and sought to deliver the best product for the least amount of money possible. In addition, the vehicle was brought to my home in Midland, late one evening at no charge and with the same professional manner experienced at the dealership. Outstanding. Ron Booth More

I am just completely frustrated with this dealership. This is a followup to a previous review I did when I bought the vehicle from them...I wont rehash those issues here.....you can read them yourself. S This is a followup to a previous review I did when I bought the vehicle from them...I wont rehash those issues here.....you can read them yourself. Since that last review I have been driven to a whole new level of frustration with this dealer. Two weeks ago they told me they had sent my paperwork to the local MVD. So like an idiot I went to the MVD and waited in line for 1 1/2 hours, when I finally get to the front, they have NOTHING from this dealer!!! Further, my temp tag is out the next day...but the MVD folks tell me they can give me a new temp tag, all I need is my paperwork to show I bought he vehicle. Well guess what??? Benny Boyd hadnt sent that either!!! I got hold of Weatherman on friday and he told me the temp tag was still ok even tho the date on it was out of time but they had sent my title and paperwork to the wrong town!! They would get it back and have it sent to me next day Fed EX on Monday. I then asked him where my paperwork was.....he would have to track that down. I then get an e mail from Jimenez the next monday telling me the paperwork was in the mail to my PO Box. So I give it three days. I figured thats enough time for an OVERNIGHT sent on MONDAY!!! I go back to the MVD on Thursday and wait in line again for an hour (all MVD's are like this I hear...you wait for hours) I get to the front......you guessed it.....nothing from Benny Boyd!!! I am totally pissed now. I go check my mail for paperwork so I can at least get a new temp tag. NOTHING!!! I have a pickup with an expired temp tag and nothing from the dealer that says I bought it! The MVD calls me friday and says the title and check came in so I can get my tags.....so now I go wait another hour to FINALLY get a tag. Friday the paperwork FINALLY came in the mail also. So...on March 6...I FINALLY got everything....Gee...it only took them a month. Lets see.....I spent 3 1/2 hours in the MVD waiting in line....I couldnt drive my pickup for one week because it had an expired temp tag and I had no paperwork to prove I didnt steal it. If they REALLY believed in customer service as they claim they would have DRIVEN that paperwork to my door and handed it to me....after they sent it to the wrong town!! But no...they left a customer hanging...they already had their money out of me. More

Alex was very respectful and precise in his dealing with me, I was very satisfied with all the efoort used to put me into the vehicle of my choice. I highly recommennd him to anyone looking to buy a new or me, I was very satisfied with all the efoort used to put me into the vehicle of my choice. I highly recommennd him to anyone looking to buy a new or used vehicle from Benny Boyd Auto!.. Thanks. More