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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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August 31, 2019

Service Saul was really nice and helpful. And took care of everything. We live in San Diego, Ca but come here. Thank you.very much... Tammie Pourfallah More

by Tpourfallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Service experience I called to make an appointment for a later week, and ended up bringing my car in the same day. Saul was my service advisor and was in communication s More

by Roniy719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

5 Star Service Department I had a couple issues with a recently purchased used ILX. Service department took great care of me and resolved the issues. Thanks Saul, Josh, and Jef More

by LRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia, Josh Vasquez
August 31, 2019

Saul Roman & Luis Rodriquez provide excellent service Saul is my go-to guy for service at MVA. He has always proven himself to be friendly, knowledgeable, accommodating, helpful and conscientious.. He m More

by gwpeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriquez in parts is also worthy of commendation.
August 31, 2019

Maintainence serviced Saul has always been such a pleasure to work with. He’s very detailed oriented and provided superior customer service. He reached out to me to let me More

by Poohbelle00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Mission Viejo Kia responded

Poohbelle00, We are delighted to hear this, thank you!

August 30, 2019

SERVICE RECALL BEST SERVICE EXPERIENCE. WAITER OIL SERVICE RECALLS DONE. CAR WAS WASHED AND CLEANED. SAUL IS THE BEST. 08/30/19 10:00 A.M. MDX D.K. APPOINTMENT. More

by JESSEM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2019

Service Saul was great. He always take of us with a great smile. We have two Acuras and live in San Diego but bring our cars here for service. We also purch More

by Apourfallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bennett
July 03, 2019

John Patterson's OC Auto Team now owns Mission Viejo Acura Mission Viejo Acura Dealership has now new owner/president Mr. John Patterson of OC auto team (has 4 dealerships) the change occurred about 6 months a More

by GAC45
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Roman
Jul 03, 2019 -

Mission Viejo Kia responded

GAC45, Thank you for the review, and for giving us the opportunity to serve you. It is an honor to do so and we are delighted to read that you are pleased. We'll do everything in our power to keep you that way! Happy 4th of July!

April 29, 2019

Excellent experience from all involved at dealership. No hard sales pressure from Joey, he answered all my concerns in a very friendly and professionally manner. More

by Jrl1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon in service, Safur in finance, Joey Sanzone
Apr 29, 2019 -

Mission Viejo Kia responded

Jrl1825, We are delighted to hear this, thank you!

October 11, 2018

In for replacement of rear brakes Made an appointment with Danielle (not sure if she is an adviser or an online person). Was told the service would take an hour and a half tops and th More

by savvyshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle and an unnamed male