Mission Viejo Kia - Service Center

We resolved all the issues I always receive excellent service and help from my dealer. My service agent Saul goes above and beyond to help solve the problems. He is always helpf I always receive excellent service and help from my dealer. My service agent Saul goes above and beyond to help solve the problems. He is always helpful and respectful and thorough. He is an huge asset to this facility ! More

Terrific service expe Saul Roman’s professionalism continues to impress. At all times he is clear, calm and compassionate. My repair necessitated a last minute loaner car w Saul Roman’s professionalism continues to impress. At all times he is clear, calm and compassionate. My repair necessitated a last minute loaner car which was promptly given. Value and quality are superb. More

Great service representative. Thank you for always taking such good care of us. This is our family car and my wife and 2 kids are in this car daily. We appreciate the service and Thank you for always taking such good care of us. This is our family car and my wife and 2 kids are in this car daily. We appreciate the service and quality. More

Service Great service! Saul and John helped me out and it was quick and easy. Car wash was great and and the the customer service is fantastic! Great service! Saul and John helped me out and it was quick and easy. Car wash was great and and the the customer service is fantastic! More

Great service On time, courteous, very professional service, Ordered free Lyft ride so I don’t have to wait for the entirety for the service, highly recommended. On time, courteous, very professional service, Ordered free Lyft ride so I don’t have to wait for the entirety for the service, highly recommended. More

Acura stands by their product This dealership called me after two attempts by mail informing me there was two recalled items that needed to be replaced. I was met by a friendly a This dealership called me after two attempts by mail informing me there was two recalled items that needed to be replaced. I was met by a friendly assistant who promptly called for a service to take me home. In less than 3 hrs it was done. Upon my return he handed me 2 pages of a point inspection done on my car. Every part was inspected. He kindly handed me the keys to my VERY CLEAN car! Great experience! More

Radio Navigation code Came in to get a radio code on my navigation system for my Acura. I was helped by Saul Roman and he was very nice and new exactly how to help me. It w Came in to get a radio code on my navigation system for my Acura. I was helped by Saul Roman and he was very nice and new exactly how to help me. It was quick and simple. More

Paint chip Great service! Had a few issues with the paint on my vehicle but the dealership remedied it and it looks great. Thanks to Saul for his help. Great service! Had a few issues with the paint on my vehicle but the dealership remedied it and it looks great. Thanks to Saul for his help. More

HFI R&R I was in today to have the warranty HFL replacement installed. Both Acura N/A and MV Acura were excellent to work with. Jeff Sanchez and Saul Roman we I was in today to have the warranty HFL replacement installed. Both Acura N/A and MV Acura were excellent to work with. Jeff Sanchez and Saul Roman went the extra mile with their customer service as did Steven with Acura Client Relations. Thank you very much. More

Service Department Saul is a great employee. He is super thorough and follows through with his work. The service waiting area is a great ,comfortable place to wait as we Saul is a great employee. He is super thorough and follows through with his work. The service waiting area is a great ,comfortable place to wait as well. More