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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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October 23, 2019

Excellent customer service They provide promptly service. Inform me of every step and detail they performed on my car. They also provided me a clean loaner while I waited for my More

by Tuchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

Delighted with a deal Michael Stepp, David Bennett, and Jeff Sanchez together gave us better than satisfactory help and services. My wife and I were delighted to enter a de More

by Denluc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bennett, Michael Stepp
October 20, 2019

As A Dealership Should Be I gave this dealership 5 stars because the entire service team is 5 stars. Saul, the service writer, is professional, courteous, informative and spot More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2019

Service Saul was courteous and helpful. He met me at my car and handled my car service. The waiting area was clean and had amenities such as internet and maga More

by Terry’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
October 18, 2019

Service Review Very good service and communication from staff and service. Chose to have major service hear for reliability of service and warranty of work. So far e More

by RacerX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
October 18, 2019

My great experience at Acura of MV Saul was wonderful. Always had a smile, very polite, answered all my questions. Kept me informed of the progress on my car. My Acura was clean when I More

by V conner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Helpful! John was able to help me get my car fixed. Very happy with the entire service provided; would certainly recommend this place to others. Thanks! More

by Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
October 16, 2019

Great experience I had a great experience here. My service consultant was understanding of my time and efficiency needs. I paid exactly what we discussed ahead of time More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Excellent customers services I had my car serviced for oil changes over the weekend. John Wong was very helpful, friendly professional and provided a great customer services. I h More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
October 12, 2019

Terrific, knowledgeable service rep named Jeff Sanchez. Getting service at Acura of Mission Viejo is a pleasure. The service reps & mechanics know what they are doing. They are quick, thorough & skillful. More

by Kimi Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Vasquez
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