Mission Viejo Kia - Service Center

Customer-Service Oriented Josh was awesome: professional, patient, kind. They always do a great job when I bring the car in. Appreciated the more recent addition of Lyft which Josh was awesome: professional, patient, kind. They always do a great job when I bring the car in. Appreciated the more recent addition of Lyft which added convince. More

Service was great Brought my car in without calling first, they took a look at it right away, I only had to wait about 15 minutes. Now that’s great service ! Brought my car in without calling first, they took a look at it right away, I only had to wait about 15 minutes. Now that’s great service ! More

Great experience John in service is always so friendly and helpful. It’s actually a pleasure getting my car serviced. Also, I’m due for a new car and they were helpf John in service is always so friendly and helpful. It’s actually a pleasure getting my car serviced. Also, I’m due for a new car and they were helpful with information on the new models but definitely no pressure to buy a car. I’m not ready to purchase the vehicle yet, but their friendly, helpful approach makes me want to come back and purchase a new car from them sooner verses later. No pressure sales here which is a big plus for me!! More

Great service Jeff is courteous ; His explanation regarding service needed has been very thorough. Saul is also polite and respectful making our experience with Jeff is courteous ; His explanation regarding service needed has been very thorough. Saul is also polite and respectful making our experience with Acura pleasant . Lisa More

Service Took my car in as the A/C was working off and on and in this hot weather that’s not cool. Needed a battery and hopefully that solves the problem. Staf Took my car in as the A/C was working off and on and in this hot weather that’s not cool. Needed a battery and hopefully that solves the problem. Staff is always friendly and courteous. Would recommend. More

Checked brakes for squealing. John and mechanic crew did an excellent job communicating and assuring me that there was nothing major was involved and issue appears to be resolved!! John and mechanic crew did an excellent job communicating and assuring me that there was nothing major was involved and issue appears to be resolved!!! More

John is cool Happy to have my car services in just an hour and to get free Lyft service to the mall. John was very professional thorough and nice. Happy to have my car services in just an hour and to get free Lyft service to the mall. John was very professional thorough and nice. More

Jeff Sanchez Jeff went out of his way to make sure I was further stressed out by my car transmission failing. He was able to get a car for me so I could make it to Jeff went out of his way to make sure I was further stressed out by my car transmission failing. He was able to get a car for me so I could make it to work and kept me in the loop and f everything that was happening. More

Exceptional service! I always receive exceptional, attentive, and knowledgeable service! I’ve been coming here for thirteen years, and the service department has always be I always receive exceptional, attentive, and knowledgeable service! I’ve been coming here for thirteen years, and the service department has always been very helpful Thank you Saul! More

Routine service MV Acura is always professional. My car looked amazing at pick up. Jeff even went the mile to help me with an error message I had been getting recentl MV Acura is always professional. My car looked amazing at pick up. Jeff even went the mile to help me with an error message I had been getting recently. It’s gone now. Thank you Jeff!! More