Mission Viejo Kia - Service Center

Friom the moment I called Saul was friendly, knowledgeable and accommodating. He got me scheduled right away and made the entire process smooth and efficient. I couldn’t be happier and will ma knowledgeable and accommodating. He got me scheduled right away and made the entire process smooth and efficient. I couldn’t be happier and will make this my new Acura service home. For years I went to Tustin, but no more after recent experience. Thanks MV Acura! More

Overall good experience and satisfied with the service. Communication was prompt and clear. And the term was clearly explained as well. Thank you for the help. Communication was prompt and clear. And the term was clearly explained as well. Thank you for the help. More

Josh did a great job helping me out. He greeted me with a warm welcome and took care of everything I needed done as well as helping answer current questions I had about the car. He took the time to have thos warm welcome and took care of everything I needed done as well as helping answer current questions I had about the car. He took the time to have those things checked out while also keeping me informed over text and phone call on timing and status updates. Not only that but he was able to give me a suggestion on food in the nearby area to grab since I was going to be staying to wait on the car. Thank you Josh! More

Josh was so helpful. The service was quick and easy. Josh called me as soon as my car was finished. Five stars for Acura MV and Josh!!! called me as soon as my car was finished. Five stars for Acura MV and Josh!!! More

Completely satisfied I came in for an emergency service. Josh not only help resolve the problem but did so I'm a kind reassuring manner. I so appreciate his attentiveness I came in for an emergency service. Josh not only help resolve the problem but did so I'm a kind reassuring manner. I so appreciate his attentiveness and the repair was done expeditiously. More

Josh was wonderful to work with. From his explanation of service items needed for my car to his customer service and support in providing a loaner vehicle for the day, I’ll definitely come back for future s service items needed for my car to his customer service and support in providing a loaner vehicle for the day, I’ll definitely come back for future service for my car. More

Outstanding customer service always happens when I take my MDX in for service. I really appreciate my service advisor Jeff Sanchez. Jeff is very easy to work with and treats me like family. I trust Jeff Sa my MDX in for service. I really appreciate my service advisor Jeff Sanchez. Jeff is very easy to work with and treats me like family. I trust Jeff Sanchez and I highly recommend Mission Viejo Acura More

I haven’t used this dealership for about 3 or 4 years. I needed to get new keys programmed for my MDX. They were quick to get me in and out, great service. I will be returning again. needed to get new keys programmed for my MDX. They were quick to get me in and out, great service. I will be returning again. More

I've had only positive experiences at Mission Viejo Acura. This last time was no exception. Jeff, my service coordinator, was professional and courteous, and most importantly, he listened to his custom Acura. This last time was no exception. Jeff, my service coordinator, was professional and courteous, and most importantly, he listened to his customer. Thank you for the great customer care, Jeff! More

Jeff in service was great to work with. Thorough yet fast and had the right degree of communication while my car was in the shop. I highly recommend this dealer and Jeff! and had the right degree of communication while my car was in the shop. I highly recommend this dealer and Jeff! More