Mission Viejo Kia - Service Center

Prompt service. Car was completed in a timely manner. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. More

Saul is amazing, he is a true asset to Acura‘s team. Honest, straightforward and knowledgeable, I trust his recommendations.He has consistently taken exceptional care of us and our vehicles, He treats c Honest, straightforward and knowledgeable, I trust his recommendations.He has consistently taken exceptional care of us and our vehicles, He treats customers with utmost respect, it’s because of the efforts of team members like Saul, that makes It a true pleasure doing business with Mission Viejo Acura. More

Saul was very professional and kind. I received updates and knew when my vehicle would be available. The video was pretty cool to watch as well. Love the idea! I work in home health so video visits are and knew when my vehicle would be available. The video was pretty cool to watch as well. Love the idea! I work in home health so video visits are the way to go. Love seeing the engine and wheels, brakes. More

Courteous, personable and efficient. Always a pleasure to wait for my car to be serviced Delicious cappuccinos. The waiting room is comfortable as well. Bring a sweater wait for my car to be serviced Delicious cappuccinos. The waiting room is comfortable as well. Bring a sweater More

Patterson's Acura of Mission Viejo. Still my favorite. First class operation! Top notch dealership! Great customer service and that says a lot because I'm very particular. Reasonable prices. Fast, quality First class operation! Top notch dealership! Great customer service and that says a lot because I'm very particular. Reasonable prices. Fast, quality work. Very pleasant oil change experience. Saul Roman did a great job! Not only did the car dealership offer free Coffee Bean & Tea Leaf Coffee and pastries along with protein bars for brunch, but they actually served up Chick-Fil-A chicken sandwiches as lunch for people in their waiting lounge. What a great day! They were even able to fix the nail in my tire and free of charge. My lucky day! Best dealership in Southern California! More

First Class Service! Want to thank you both for making it incredibly easy to get our car repaired. Thank you John for squeezing us in last Saturday to properly diagno Want to thank you both for making it incredibly easy to get our car repaired. Thank you John for squeezing us in last Saturday to properly diagnose the problem. I appreciate you making it very easy to make the appointment and even change to earlier date because the battery died again. Thank you to Jeff for the updates throughout the car service and for making it easy for us to arrange to get our car. You made it incredibly easy for a family with three young kids! We have had an amazing experience with Acura Service department since we began our lease in 2018. The customer service from initiating lease (and breaking lease early with Volvo) to now has been stellar and we will recommend our friends. Thank you so very much. Our experience with Acura Mission Viejo has been first class and you all have been very accommodating! More

My July visit was awesome. I’m very fortunate to have Jeff Sanchez as my service advisor he knows his stuff and was very responsive. Jeff Sanchez as my service advisor he knows his stuff and was very responsive. More

I have worked with Saul for many years and he is great! Always courteous and professional, yet friendly and caring. I had multiple bad experiences in the past with one specific service advisor and was read Always courteous and professional, yet friendly and caring. I had multiple bad experiences in the past with one specific service advisor and was ready to walk away from this Acura dealer, but my experiences with Saul convened me to stay and give them another chance.. not only am I still a loyal customer, I recently brought my daughter to the dealership to lease a Acura. More

Saul is great. Always dependable and helpful. The car is always delivered as promised and he is very knowledgeable and willing to help. Thank you Saul. always delivered as promised and he is very knowledgeable and willing to help. Thank you Saul. More

I’ve had the pleasure of getting service from Saul Roman for about 5 years now. He is personable and takes his job very seriously. Acura is very lucky to have him! Mission Viejo Acura as a whole do for about 5 years now. He is personable and takes his job very seriously. Acura is very lucky to have him! Mission Viejo Acura as a whole does a great job that’s why I keep coming back! More