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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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November 19, 2020
The location is good. The services from Jeff is great. He is very warm hearted and worked late for me. Because I had to pick my car after the close time. I did a maintenance work with my MDX and the work val is very warm hearted and worked late for me. Because I had to pick my car after the close time. I did a maintenance work with my MDX and the work value was over a thousand. They did a great job. They have a wonderful software system so I can see inspection work very clearly. All the work items were listed clearly also with the price. It is very helpful to me and easy to know everything. It was really a good experience! More
by celia921
Employees Worked With
November 18, 2020
Jeff Sanchez has helped my family and I multiple times. He’s a stand up guy with a reputation to back it up. One word to best describe Jeff would be HONEST. He’s a stand up guy with a reputation to back it up. One word to best describe Jeff would be HONEST. More
by ejnikitin
Employees Worked With
November 09, 2020
Jeff has always provided excellent service. He is professional, knowledgeable and anticipates customer concerns. He is an assett to Acura and I am more likely to return and recommend the mission vie professional, knowledgeable and anticipates customer concerns. He is an assett to Acura and I am more likely to return and recommend the mission viejo location based on his service. More
by Martic13
Employees Worked With
November 09, 2020
My rep Saul was friendly and knowledgeable. He listened to my concerns and suggested a course of action. I’d be happy to work with him again. to my concerns and suggested a course of action. I’d be happy to work with him again. More
by Tom
Employees Worked With
November 07, 2020
Saul is always very friendly and helpful. He has always called me to keep in touch with the servicing of my vehicle and made sure I was satisfied called me to keep in touch with the servicing of my vehicle and made sure I was satisfied More
by Irishellis1024
Employees Worked With
November 06, 2020
Service was great. Jeff’s communication throughout the process of my car’s repair was vital for me to feel confident that I made the right decision bringing my car to Mission Viejo Acura. process of my car’s repair was vital for me to feel confident that I made the right decision bringing my car to Mission Viejo Acura. More
by Scott Jacobson
Employees Worked With
October 29, 2020
Absolute delight to do my oil change here. Great transparency using the real time video link showing the service while I was waiting. Thanks John and team! transparency using the real time video link showing the service while I was waiting. Thanks John and team! More
by Rohit
Employees Worked With
John Service Dept., Aaron Weiss
October 28, 2020
Sal the head mechanic did a wonderful job figuring out the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video the issue with my Acura that another dealership couldn't figure out. My car runs smooth. I came back for my regular maintenance and enjoyed the video they sent, so I could see my car for myself. Saul the service rep did a great job. Im happy I took my car here. More
by KP
October 28, 2020
Saul Roman and the service team did a great job. They got it done quickly for a reasonable price. Saul is very kind and respectful. I highly recommend MV Acura it done quickly for a reasonable price. Saul is very kind and respectful. I highly recommend MV Acura More
by David A
Employees Worked With
October 27, 2020
The service department was great. Loved the constant updates and providing video of the whole process. The whole process from start to finish was great. updates and providing video of the whole process. The whole process from start to finish was great. More
by Gmobley4
Employees Worked With
