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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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August 02, 2023

Excellent customer service. Friendly helpful knowledgeable. Hopefully mechanics are knowledgeable and thorough. Love the video and car wash. Little but still nice. Thank you. More

by Debbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Bought a car here five years ago and I’ve been coming to this dealership ever since for service. Jeff always goes out of his way to make sure the experience is positive, patiently explaining service recomme More

by Sunnydays92692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Even though I have an Acura (not a Kia) they were willing to provide routine servicing on my RDX. Ivan was great!! He helped me in adjusting my automatic seats, as well as facilitating the servicing that n More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Service advisor was very helpful which was not the case with a Kia dealer in Irvine. More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Jeff was very kind and helpful throughout the process! He made the scheduling very easy! More

by jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Excellent service and attention to detail. Got everything completed during visit. Kept me updated while I waited More

by Bott24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Great experience. Quick service. My sales advisor actively communicated with me throughout my service and I received a video of the work being done to my Telluride. Ve More

by Dannielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Great service, very clear, communication was great. Videos were big help . I strongly recommend this dealership More

by dudefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Super clean and easy to find. Everyone was super friendly and made the whole process seamless. More

by IvanAvalos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Jeff took care of us with excellence! He knows his business! Looks like this is our new Kia dealership! More

by PaulJustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

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