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981 Reviews of Mission Viejo Kia - Service Center
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December 22, 2020
Super helpful, very informative and great attention to detail! I have a lot of trust in the Acura dealership staff and we appreciate knowing our vehicle is being serviced in the best hands detail! I have a lot of trust in the Acura dealership staff and we appreciate knowing our vehicle is being serviced in the best hands More
by lmbks18
Employees Worked With
December 21, 2020
Great customer service! Jeff was kind enough to order a Lyft for me because I had to get back to work. They returned my car nice and clean! Lyft for me because I had to get back to work. They returned my car nice and clean! More
by marysabellopez
Employees Worked With
December 18, 2020
Appreciate the professional service! The coffee machine was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. was a nice bonus! Also I was not expecting you to have new car washed but it was nice and clean when I picked it up. Thank you. More
by SoCal MDX NSX
Employees Worked With
December 18, 2020
Prompt and professional service. I just hope the prices could be yet more compatible with other high-quality shops. Thank you and best wishes to you. could be yet more compatible with other high-quality shops. Thank you and best wishes to you. More
by Khasha
December 17, 2020
Easy to get in when I needed to get my service done. Easy check in when dropping off. Car was cleaned when I picked it up. check in when dropping off. Car was cleaned when I picked it up. More
by Jscheller3
Employees Worked With
December 17, 2020
I always have a great experience with Mission Viejo Acura. Saul was friendly and helpful and answered all of my questions and explained the repair work needed. Acura. Saul was friendly and helpful and answered all of my questions and explained the repair work needed. More
by Mjb2
Employees Worked With
December 17, 2020
Customer service is top notch! Saul was kind, polite and patient. Service was thorough and finished in a timely fashion. My car was returned spotless! patient. Service was thorough and finished in a timely fashion. My car was returned spotless! More
by D. Russo
Employees Worked With
December 10, 2020
Jeff was excellent. He was very thorough about reviewing the health of my car currently and asked about the previous service history. We discussed the upcoming services I am likely to see with my next Maint the health of my car currently and asked about the previous service history. We discussed the upcoming services I am likely to see with my next Maintenance Minder as I am approaching 45k miles. All questions we answered and he seemed knowledgeable about the Acura products, which is surprisingly uncommon at car dealerships. The service took longer than the 40 minutes I was told it would take on the phone by Priscilla the day prior to my visit, but Jeff took the time to inspect my car thoroughly and I got a wash at the end of the service which was a nice touch. Despite MV Acura not being closest to me, I will keep returning for service here as you have always gone the extra mile to take care of me and my MDX despite you not being the dealer that sold me the car. Thanks. More
by jeffjeffwynkoop
Employees Worked With
December 09, 2020
Very professional! Saul was very helpful and my vehicle was finished in timely manner, even without an appointment. I would highly recommend using Saul and MV Acura! was finished in timely manner, even without an appointment. I would highly recommend using Saul and MV Acura! More
by ddoye
Employees Worked With
December 09, 2020
Saul is a highly competent and knowledgeable professional. He interacts with a calm and personable demeanor that makes us feel welcome and appreciated. His confident and friendly manner are ke professional. He interacts with a calm and personable demeanor that makes us feel welcome and appreciated. His confident and friendly manner are key assets. His ability to explain the how and why of our service needs is wonderful. More
by susanandsheldon
Employees Worked With
