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981 Reviews of Mission Viejo Kia - Service Center
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January 28, 2021
I bought my Acura here in 2008. I've brought it back for every servicing. The service department is very friendly. I'm convinced I'm getting top-notch service. every servicing. The service department is very friendly. I'm convinced I'm getting top-notch service. More
by B NARVER
Employees Worked With
January 27, 2021
Jeff was great! Very friendly and informative. He even offered to wash my car after it rains. I appreciate the nice touch. The car was done in a timely matter. offered to wash my car after it rains. I appreciate the nice touch. The car was done in a timely matter. More
by Decemberone
Employees Worked With
January 27, 2021
Its always pleasant to come in for service, I always receive great service. Jeff Sanchez kept me informed every .30 minutes while I waited in the reception area. Today my car was a bit challenging but J receive great service. Jeff Sanchez kept me informed every .30 minutes while I waited in the reception area. Today my car was a bit challenging but Jeff communication skills kept me at ease. I always get great service from everyone whether I wait or a loaner car is reserved. The staff from Dahlia, Jeff, Josh, to Miguel Anaya....all are very professional. Thank you, Paula Ballesteros More
by Jack Paula West
January 27, 2021
Outstanding professional service and attention by Jeff Sanchez. Provided excellent customer care in answering questions in detail and actively communicating status updates to ensure service is completed t Sanchez. Provided excellent customer care in answering questions in detail and actively communicating status updates to ensure service is completed timely. More
by email_stephenlee
Employees Worked With
January 26, 2021
Although car took 3 weeks for a new Although car took 3 weeks for a new Transmission...loaner car was provided and Saul Roman was very courteous and kind to Me. Hope 2005 acura lasts Although car took 3 weeks for a new Transmission...loaner car was provided and Saul Roman was very courteous and kind to Me. Hope 2005 acura lasts me a couple more years with proper maintenance More
by bestofbudds
Employees Worked With
January 26, 2021
Great Service as always. Especially liked the video taken and sent of the vehicle being serviced. The friendly greeting and updates given on the status of the service. and sent of the vehicle being serviced. The friendly greeting and updates given on the status of the service. More
by Adolphlucy
Employees Worked With
January 26, 2021
Saul was great! Great customer service! I was greeted as I drove up and they were ready for me! I didn’t have to wait. I drove up and they were ready for me! I didn’t have to wait. More
by Glen
Employees Worked With
January 24, 2021
Friendly people. Explain things well. Always been pleased with their service. Saul was wonderful to work with. Helped me ensure that I could get things checked out while still under warranty. Ha pleased with their service. Saul was wonderful to work with. Helped me ensure that I could get things checked out while still under warranty. Had a loaner while work being done. Communicated with me. More
by Cmartin
Employees Worked With
January 23, 2021
I took in my 2017 Acura MDX in for some warranty work and Mission Viejo Acura wend above and beyond to correct the issues. Extremely satisfied with the dealership and my service representative Saul Roman. Mission Viejo Acura wend above and beyond to correct the issues. Extremely satisfied with the dealership and my service representative Saul Roman. Clear communication throughout the process. Application of the fix outlined in the latest TSB greatly improved the shifting in the transmission. They appear to have solid knowledge with the issues that are common with this particular vehicle. Would recommend. More
by Patrick
Employees Worked With
January 23, 2021
Helpful, respectful and knowledgeable. Made my visit a pleasant one - even called fir a lift ride to get me home and another when car was finished. pleasant one - even called fir a lift ride to get me home and another when car was finished. More
by brad_wayt
Employees Worked With
