981 Reviews of Mission Viejo Kia - Service Center
saul delivered and was able to get my service completed in a timely manner. very friendly and kept me up to date. having service done at acura is easy and convenient. got an appointment that morning too! in a timely manner. very friendly and kept me up to date. having service done at acura is easy and convenient. got an appointment that morning too! More
Jeff is truly an asset to you company. He went over and above with his customer service. He text me throughout the day with updates. Customer service exemplified!!! above with his customer service. He text me throughout the day with updates. Customer service exemplified!!! More
Saul provided me with great service. Helped me with a loaner car and a nice surprise for me when I picked up the car at the dealership. loaner car and a nice surprise for me when I picked up the car at the dealership. More
Great serviceAndMy car was washed and Great service And My car was washed and vacuumed. Especially liked the video provided me after the service. I also got a tour of the 2021 MDX Great service And My car was washed and vacuumed. Especially liked the video provided me after the service. I also got a tour of the 2021 MDX More
Saul is extremely pleasant and easy to work with. he always listens to the concerns about my car and takes care of them efficiently and immediately. He is awesome with customer service and ease of commu always listens to the concerns about my car and takes care of them efficiently and immediately. He is awesome with customer service and ease of communication. He definitely makes taking my car in for service easy. I liked the new video as well of the mechanic showing what was done on my car that’s a great customer service added feature More
Saul was our service advisor during this service visit and made the process very smooth . service needs were met with great satisfaction. He communicated with us in a timely manner and we recommend him a and made the process very smooth . service needs were met with great satisfaction. He communicated with us in a timely manner and we recommend him and appreciate the great customer service. More
Quick service. Very professional and courteous. Good dealer to do business with. I would like see Acura offer loaner car for standard oil change just like the competition. Thank you for the good serv dealer to do business with. I would like see Acura offer loaner car for standard oil change just like the competition. Thank you for the good service. More
Service was friendly and professional. They honored a coupon from another location which was great because I would much rather bring my business to Mission Viejo! Loved the video update showing me the co coupon from another location which was great because I would much rather bring my business to Mission Viejo! Loved the video update showing me the condition of my car. Such a neat and professional touch! More
This my first visit here and everyone was fantastic They handled giving me a loner car and kept in communication on my service. Thanks Dennis They handled giving me a loner car and kept in communication on my service. Thanks Dennis More
Saul was the best representative I have ever worked. I always feel overwhelmed having service performed on my car. He explained what needed to be done and kept me up to date. I learned a lot about how t always feel overwhelmed having service performed on my car. He explained what needed to be done and kept me up to date. I learned a lot about how to maintain my vehicle. You always worry when it has to do with brakes, but I left Acura feeling safe. He is an excellent representative for Acura building trust in your service, your product and your brand. I will never go to another service department and I will always ask to work with Saul. We appreciate you Saul. Thank you! More