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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 01, 2021

saul delivered and was able to get my service completed in a timely manner. very friendly and kept me up to date. having service done at acura is easy and convenient. got an appointment that morning too! More

by patty c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Jeff is truly an asset to you company. He went over and above with his customer service. He text me throughout the day with updates. Customer service exemplified!!! More

by Dbergantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Mission Viejo Kia responded

Dbergantino, Thank you for the opportunity to serve you. It was our pleasure!

February 26, 2021

Saul provided me with great service. Helped me with a loaner car and a nice surprise for me when I picked up the car at the dealership. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Great serviceAndMy car was washed and Great service And My car was washed and vacuumed. Especially liked the video provided me after the service. I also got a tour of the 2021 MDX More

by Cddane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
February 23, 2021

Saul is extremely pleasant and easy to work with. he always listens to the concerns about my car and takes care of them efficiently and immediately. He is awesome with customer service and ease of commu More

by Lainie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Saul was our service advisor during this service visit and made the process very smooth . service needs were met with great satisfaction. He communicated with us in a timely manner and we recommend him a More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Quick service. Very professional and courteous. Good dealer to do business with. I would like see Acura offer loaner car for standard oil change just like the competition. Thank you for the good serv More

by K
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mission Viejo Kia responded

K, Thank you for the opportunity to serve you. It was our pleasure!

February 19, 2021

Service was friendly and professional. They honored a coupon from another location which was great because I would much rather bring my business to Mission Viejo! Loved the video update showing me the co More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

This my first visit here and everyone was fantastic They handled giving me a loner car and kept in communication on my service. Thanks Dennis More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Mission Viejo Kia responded

Dennis, Thank you for the opportunity to serve you. It was our pleasure!

February 17, 2021

Saul was the best representative I have ever worked. I always feel overwhelmed having service performed on my car. He explained what needed to be done and kept me up to date. I learned a lot about how t More

by selene.torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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