981 Reviews of Mission Viejo Kia - Service Center
Jeff is Fantastic and I can always count on great service and great advise on my repairs. He is the reason why use service here. and great advise on my repairs. He is the reason why use service here. More
Professional, courteous and great communication regarding car service. Love new video of inspection and detailed quote. Available for questions when needed. Very easy to schedule service, drop off and pick u car service. Love new video of inspection and detailed quote. Available for questions when needed. Very easy to schedule service, drop off and pick up car. Excellent experience overall. Thank you. More
Saul was attentive to my needs when I called to book the appointment. He made sure to provide a few date options for me to bring my car in for a major service to ensure that he had a courtesy vehicle on han appointment. He made sure to provide a few date options for me to bring my car in for a major service to ensure that he had a courtesy vehicle on hand for me. He provided a completion date upon figuring out what was needed and he and the team achieved it. The vehicle feels like new again. Not much more I can ask for. He’s even offered to help me restore my hazy headlights. These guys are too notch. More
I was in for a routine service. Saul was very courteous. Kept me updated on timing as I was waiting at the dealership while my car was being serviced. Kept me updated on timing as I was waiting at the dealership while my car was being serviced. More
Excellent service from Jeff He was patient and explained Excellent service from Jeff He was patient and explained everything to us and he was very professional too. The car was ready at the time it was pro Excellent service from Jeff He was patient and explained everything to us and he was very professional too. The car was ready at the time it was promised More
You guys are awesome!! Great service delivered with a warm smile and and attitude that says....We are here for you!! I stayed to wait for my car which was ready when promised. I also asked for a place t warm smile and and attitude that says....We are here for you!! I stayed to wait for my car which was ready when promised. I also asked for a place to make phone that would not disturb the other customers quietly working on their laptops and they provided that as well! More
Overall good experience with dealership! Very attentive to customer needs. I have worked with 3 Service Advisors (Jeff/John/Saul) with my 2 Acura’s and all provide excellent service. to customer needs. I have worked with 3 Service Advisors (Jeff/John/Saul) with my 2 Acura’s and all provide excellent service. More
The service department was excellent! Jeff is a professional and kept me informed throughout the day. He also followed up with me in a timely manner to answer a question I had about repairing scrap professional and kept me informed throughout the day. He also followed up with me in a timely manner to answer a question I had about repairing scrapes on my wheels. More
Thank you so much for your service. Really satisfying the service that you provided. Hope to visit next time for my car and look forward to seeing you guys later. the service that you provided. Hope to visit next time for my car and look forward to seeing you guys later. More
I’ve been having my Acuras serviced at Mission Viejo Acura for 15 years. They are the best, and Jeff Sanchez is a caring, knowledgeable, and friendly service advisor. Acura for 15 years. They are the best, and Jeff Sanchez is a caring, knowledgeable, and friendly service advisor. More