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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 07, 2021

Jeff is Fantastic and I can always count on great service and great advise on my repairs. He is the reason why use service here. More

by marcmjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Professional, courteous and great communication regarding car service. Love new video of inspection and detailed quote. Available for questions when needed. Very easy to schedule service, drop off and pick u More

by sjsandstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Saul was attentive to my needs when I called to book the appointment. He made sure to provide a few date options for me to bring my car in for a major service to ensure that he had a courtesy vehicle on han More

by Jon H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

I was in for a routine service. Saul was very courteous. Kept me updated on timing as I was waiting at the dealership while my car was being serviced. More

by gd_holm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Excellent service from Jeff He was patient and explained Excellent service from Jeff He was patient and explained everything to us and he was very professional too. The car was ready at the time it was pro More

by m_joliew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

You guys are awesome!! Great service delivered with a warm smile and and attitude that says....We are here for you!! I stayed to wait for my car which was ready when promised. I also asked for a place t More

by Active Grammy
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Sanzone, John Wong
March 05, 2021

Overall good experience with dealership! Very attentive to customer needs. I have worked with 3 Service Advisors (Jeff/John/Saul) with my 2 Acura’s and all provide excellent service. More

by Pgozon12oaks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
March 04, 2021

The service department was excellent! Jeff is a professional and kept me informed throughout the day. He also followed up with me in a timely manner to answer a question I had about repairing scrap More

by blance
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Mission Viejo Kia responded

blance, Thank you for the opportunity to serve you. It was our pleasure!

March 02, 2021

Thank you so much for your service. Really satisfying the service that you provided. Hope to visit next time for my car and look forward to seeing you guys later. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Mission Viejo Kia responded

Sean, Thank you for the opportunity to serve you. It was our pleasure!

March 02, 2021

I’ve been having my Acuras serviced at Mission Viejo Acura for 15 years. They are the best, and Jeff Sanchez is a caring, knowledgeable, and friendly service advisor. More

by bareeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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