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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 14, 2021

Saul is the best Service Advisor we have ever worked with and I have been having cars serviced for 47 years. Thanks again to Saul. More

by Jrajcic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2021

Saul never disappoints me when I come in with my MDX for service. He’s very attentive and friendly. All my requests are always followed through and he updates me the entire time. I always appreciate his har More

by Poohbelle00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Service on my car was finished much quicker than promised. Jeff was very friendly, helpful, thorough, and provided exceptional customer service! I will definitely bring my MDX back to MV Acura for a More

by mgentry80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Great service experience. Jeff was courteous, service done on time, and reviewed service results in detail. Sending video of service was helpful. Good to have car washed. More

by Marc
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Taken well care of. Dealer provided a video inspection and took time to call and go over repair a s suggestions. Worked with me on price. Very good experience. More

by Ocdefelice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mission Viejo Kia responded

Ocdefelice, Thank you for the opportunity to serve you. It was our pleasure!

March 10, 2021

Excellent, great service in everything, definitely my new dealer. I’m planning to buy a new car there , Jeff Sanches was great in costume services and prices, mecanic did good job and excellent inspection i More

by Pacifista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

The entire is staff friendly and welcoming. It is very easy to book a service appointment. Always a positive experience at the Mission Viejo Acura dealership. More

by mla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
March 10, 2021

Owner and lessee of RDX's and MDX's since 2006 from the dealer. Service and sales have been top notch and that's why we keep coming back. Not to mention the quality, reliability, and value of Acura produ More

by davelewis3448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mission Viejo Kia responded

davelewis3448, Thank you for the opportunity to serve you. It was our pleasure!

March 09, 2021

I purchased my RDX several years ago from this dealership and have been please with my interactions since ... your associates represent the dealership well and my service experiences have been excellent ... More

by Johnezell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Always friendly and knowledgeable.I’ve being a customer for several years and have purchased at least two cars from this dealership. I would recommend them to others. More

by Nancyhmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Mission Viejo Kia responded

Nancyhmc, Thank you for the opportunity to serve you. It was our pleasure!

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