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982 Reviews of Mission Viejo Kia - Service Center
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August 12, 2023
Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were supposed to do. I will be taking my vehicle back for service in the future. More
by dmljjones
Employees Worked With
Other Employees :
Alex Cervantes, Bryan Chin, Ivan Castrejon, Safue Alailima
August 12, 2023
Easy to Schedule appointment and staff is attentive Jeff is very knowledgeable and professional. I will definitely be coming back for my car services Jeff is very knowledgeable and professional. I will definitely be coming back for my car services More
by Yessica
Employees Worked With
August 11, 2023
My appointment was just routine oil and filter change. Did not expect the many extras like tire rotation. Also, Jefferson printed out the other services the car might need in the near future. The waiting Did not expect the many extras like tire rotation. Also, Jefferson printed out the other services the car might need in the near future. The waiting area was spacious with individual desks and chairs, complimentary coffee, water and snacks. Plus, the car was washed. The people were very friendly and accommodating. Nice experience! More
by Pcarrolltay
Employees Worked With
August 10, 2023
Jeff was a tremendous service person. I really appreciated his help. He explained everything they did to my beloved Sorrento. I really appreciated his help. He explained everything they did to my beloved Sorrento. More
by localvend
Employees Worked With
August 08, 2023
Very nice employees and they also had a very nice waiting area for their customers were is good area for their customers were is good More
by Brynn
Employees Worked With
Didn’t get his name but he was a younger gentleman sitting inside at the front desk area right in front of the cars. He was very sweet , Ivan Castrejon
August 07, 2023
I really appreciate the top tier service and the excellent experience you provide - thank you! excellent experience you provide - thank you! More
by Jim Jones
Employees Worked With
August 06, 2023
Customer service was great! My car was done on time and Jeff kept me updated on the progress. My car was done on time and Jeff kept me updated on the progress. More
by Berlynp
August 05, 2023
Thorough, efficient and friendly service. Jeff was very professional and customer friendly. I will certainly use them again for my next service. Jeff was very professional and customer friendly. I will certainly use them again for my next service. More
by gary
Employees Worked With
August 03, 2023
Ivan was very polite and helpful. I came in for an oil change. I loved the video they took showing me my car, brakes, struts, etc. My service took far longer than stated. I was quoted I came in for an oil change. I loved the video they took showing me my car, brakes, struts, etc. My service took far longer than stated. I was quoted 90 min and I was there for nearly 3 hours. The person at the greeting kiosk was on a cell phone having an argument with someone that was clearly personal and I had to wait to be told where to check in. But overall, the service was done well and my car was washed which was great! More
by A.H.
Employees Worked With
Ivan Castrejon
