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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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April 06, 2021

The best service with an Acura dealer. Very nice and super easy to work with, including Jeff and Saul who are super easy to work with and communicate with. More

by jrenzas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mission Viejo Kia responded

jrenzas, Thank you for the opportunity to serve you. It was our pleasure!

April 06, 2021

Jeff was very helpful and professional and the car was clean and ready at the requested time. I recommend Jeff and MV Acura for service More

by Waynesmallsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Very pleasant and professional. Kept me up to date on progress of inspection and then completion of recommended service work. helped me understand if tire rotation was critical or simply an added suggest More

by Grightmire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

First time at this dealership and it went smoothly. John and the rest of the service team were friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggeste More

by kllovinb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
April 05, 2021

John was great. The service team sent over a video regarding my car, which was cool. I never seen that type of service before from any other dealerships. Best Acura Team in Orange County. More

by Ar2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
Apr 05, 2021 -

Mission Viejo Kia responded

Ar2099, Thank you for the opportunity to serve you. It was our pleasure!

April 04, 2021

Excellent service. From the initial scheduler through the courtesy car wash, it was a seamless process. No muss, no fuss. Not a short drive but worth it. More

by RSNaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
Apr 05, 2021 -

Mission Viejo Kia responded

RSNaka, Thank you for the opportunity to serve you. It was our pleasure!

April 03, 2021

Jeff Sanchez is a pro who I trust with my Acura. He kept in contact with me throughout the repairs and his tech made a video that shows my car's condition and service recommendations. Great experience. More

by Johnfblattner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

Quality work and very good customer service. Timely and prompt. Dealership is easy to deal with and a nice place to wait for my car to be serviced. More

by heatherlee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wong
April 03, 2021

Great service experience with Jeff. Service completed within the time promised. Jeff gave me updates on the progress. Video of the service of my car was a great summary of what was performed. More

by Randy.LeVan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

I had an excellent experience during a recent service of my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the serv More

by Greg
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mission Viejo Kia responded

Greg, Thank you for the opportunity to serve you. It was our pleasure!

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