981 Reviews of Mission Viejo Kia - Service Center
The best service with an Acura dealer. Very nice and super easy to work with, including Jeff and Saul who are super easy to work with and communicate with. super easy to work with, including Jeff and Saul who are super easy to work with and communicate with. More
Jeff was very helpful and professional and the car was clean and ready at the requested time. I recommend Jeff and MV Acura for service clean and ready at the requested time. I recommend Jeff and MV Acura for service More
Very pleasant and professional. Kept me up to date on progress of inspection and then completion of recommended service work. helped me understand if tire rotation was critical or simply an added suggest progress of inspection and then completion of recommended service work. helped me understand if tire rotation was critical or simply an added suggestion. More
First time at this dealership and it went smoothly. John and the rest of the service team were friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggeste and the rest of the service team were friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggested but they were legitimate. I loved that they offered a Lyft - makes the drop off and pick up so much easier. I’ll continue to service my Acura here. More
John was great. The service team sent over a video regarding my car, which was cool. I never seen that type of service before from any other dealerships. Best Acura Team in Orange County. regarding my car, which was cool. I never seen that type of service before from any other dealerships. Best Acura Team in Orange County. More
Excellent service. From the initial scheduler through the courtesy car wash, it was a seamless process. No muss, no fuss. Not a short drive but worth it. the courtesy car wash, it was a seamless process. No muss, no fuss. Not a short drive but worth it. More
Jeff Sanchez is a pro who I trust with my Acura. He kept in contact with me throughout the repairs and his tech made a video that shows my car's condition and service recommendations. Great experience. in contact with me throughout the repairs and his tech made a video that shows my car's condition and service recommendations. Great experience. More
Quality work and very good customer service. Timely and prompt. Dealership is easy to deal with and a nice place to wait for my car to be serviced. prompt. Dealership is easy to deal with and a nice place to wait for my car to be serviced. More
Great service experience with Jeff. Service completed within the time promised. Jeff gave me updates on the progress. Video of the service of my car was a great summary of what was performed. within the time promised. Jeff gave me updates on the progress. Video of the service of my car was a great summary of what was performed. More
I had an excellent experience during a recent service of my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the serv my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the service in a professional manor. More