981 Reviews of Mission Viejo Kia - Service Center
Friendly, quick. The team at Acura Mission Viejo is always very responsive. I’ve been getting my Acura MDX serviced here for over 10 years. always very responsive. I’ve been getting my Acura MDX serviced here for over 10 years. More
Jeff Sanchez is always friendly and helpful on the phone and in person! I really appreciate his awesome customer service and willingness to help me with all my questions. and in person! I really appreciate his awesome customer service and willingness to help me with all my questions. More
Jeff was thorough with his explanation of services needed and wasn’t pushy when I said I needed to hold off on some services. I appreciated how fast the service was too! and wasn’t pushy when I said I needed to hold off on some services. I appreciated how fast the service was too! More
Jeff was very nice and great to work with! The service department was accommodating and answered all the questions regarding the repairs. Will definitely go back! department was accommodating and answered all the questions regarding the repairs. Will definitely go back! More
Great customer service, friendly from start to finish. Loved the video showing my car as it was being serviced. Also liked I could text instead of phone calls, much simpler during my busy afternoon. Loved the video showing my car as it was being serviced. Also liked I could text instead of phone calls, much simpler during my busy afternoon. More
As in the past, Saul was thorough and professional in handling my service appointment. I’ll look forward to working with him again in the future. handling my service appointment. I’ll look forward to working with him again in the future. More
Recall work was completed without any issues. Loaner car was great, very efficient process. I did not have to wait long at all to drop off or pick up my car. Thanks was great, very efficient process. I did not have to wait long at all to drop off or pick up my car. Thanks More
Service was friendly and efficient. Work was completed to my satisfaction. I appreciate the care taken to go above and beyond to provide great service. my satisfaction. I appreciate the care taken to go above and beyond to provide great service. More
I’ve worked with Saul on this and several recent service appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would a appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would add that if he were to leave your dealership for other Acura dealer ... I would take my future service needs to to that dealership. More
The dealership makes sure you are taken care of and kept comfortable while waiting. Good coffee and welcome cold water. Comfortable and attractive waiting areas. comfortable while waiting. Good coffee and welcome cold water. Comfortable and attractive waiting areas. More