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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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May 06, 2021

Acura of Mission Viejo always greets me promptly as I exit my car for service. I appreciate Jeff’s personable attitude and communication style. Thanks! More

by Minht.Luong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mission Viejo Kia responded

Minht.Luong, Thank you for the opportunity to serve you. It was our pleasure!

May 04, 2021

Very pleased with service I received today. Couldn’t have been happier with customer service I received from Jeff and the woman who checked me in (don’t have her name). More

by Peggy Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Mission Viejo Kia responded

Peggy Clark, Thank you for the opportunity to serve you. It was our pleasure!

May 02, 2021

This was my first visit to Mission Viejo Acura and I am beyond satisfied with the service and customer care provided. Jeff took the time to explain what was included in the service and was even able to squ More

by nsalinas1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great service and team!! Acura mission viejo and Jeff Great service and team!! Acura mission viejo and Jeff did an awesome job on my Acura RDX. I highly recommend them. Service was impeccable Thanks a More

by Georque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mission Viejo Kia responded

Georque, Thank you for the opportunity to serve you. It was our pleasure!

April 25, 2021

We always receive excellent service from Jeff Sanchez! He’s very tentative, responsive, and helpful! We definitely will recommend Mission Viejo Acura to friends and family! More

by Suechilds07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Mission Viejo Kia responded

Suechilds07, Thank you for the opportunity to serve you. It was our pleasure!

April 24, 2021

This place is great! Professional and Friendly Service! I've been going here since 1999 and the place keeps improving and getting better every time! Great work! More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
Apr 25, 2021 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It's always our pleasure!

April 23, 2021

Everything was great, and Jeff in the service department is excellent to work with. I chose to wait during my servicing, and the lounge area was well appointed and Wi-Fi worked great. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mission Viejo Kia responded

Judy, Thank you for the opportunity to serve you. It was our pleasure!

April 22, 2021

Jeff was really a pleasure to work with in every way. I have been a customer for many years, but Jeff is one of the best representatives in recent years. He was pleasant, responsive, professional and effi More

by Liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Check in was quick. Jeff took care of the paperwork on his tablet and I was on my way. The car was serviced and completed on time as promised. Also got to watch a neat video of the service tech going over More

by FD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mission Viejo Kia responded

FD, Thank you for the opportunity to serve you. It was our pleasure!

April 21, 2021

Jeff is a pleasure to deal with. Glad to see him when service is due. He always keeps me informed and let’s me know the progress More

by georgebarela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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