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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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May 14, 2021

Very professional and friendly. Very satisfied with the service quality and efficiency. Scheduling is also excellent, I will keep them as my preferred service provider. More

by fcting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
May 14, 2021 -

Mission Viejo Kia responded

fcting, Thank you for the opportunity to serve you. It was our pleasure!

May 13, 2021

They were very efficient and courteous with the B1 service on my 2020 ACURA TLX. I got a $10 coupon off the full price. My car was washed which I appreciated. Everyone was very helpful, Jeff was atten More

by cebhabha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
May 13, 2021 -

Mission Viejo Kia responded

cebhabha, Thank you for the opportunity to serve you. It was our pleasure!

May 13, 2021

As always Saul was very professional and courteous. Great service today. Was able to get my car back when promised. Also was able to try out the newer MDX model!! More

by cmkaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

I’m a longtime customer of Acura and this dealership, and I’ve even consistently delighted with both. Saul Roman does an excellent job of caring for his customers, and he provided me that level of service More

by TAP1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mission Viejo Kia responded

TAP1954, Thank you for the continued opportunities to serve you. It's always our pleasure!

May 12, 2021

The service was great; efficient and fast. The staff was very courteous and helpful, and I would highly recommend this dealership. They seem to really care about the happiness of the customer. More

by Tina B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

As always Saul is super transparent, helpful and courteous. I always am updated on the status of my car and am provided with transportation alternatives when needed. More

by nat0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Service rep was professional and friendly. The problem evaluation along with list of scheduled maintenance requirements was thorough. I was very satisfied with the work. More

by Mdbuckland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Saul is easy to talk to and always has great customer service. No hassle with updates on when my car is ready. Look forward to servicing my car here again. More

by mattdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

mattdel responded

Great service and always keeps me updated

May 08, 2021

I drive all the way from Newport Beach to get me car serviced at Mission Viejo Acura. The service team is very friendly, helpful and honest. More

by mhersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

We started our experience here with David who sold us our RDX in 2018. He was honest and made the buying experience easy. Because of that, we have had all our services done here...even though there is anothe More

by minjkim
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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