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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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May 22, 2021
Saul is the consummate professional. Absolutely great to work with and a good problem solver. Thank you for the great service it is very much appreciated. work with and a good problem solver. Thank you for the great service it is very much appreciated. More
by Ed Miskinyar
Employees Worked With
May 22, 2021
First class operation. Quality customer service. The team really pulls together and Saul Roman is a star quarterback. 5 stars! The service technicians really know their stuff and do a great job. Everyone is really pulls together and Saul Roman is a star quarterback. 5 stars! The service technicians really know their stuff and do a great job. Everyone is very friendly and helpful. Nice clean facility. Great location. More
by Rambo Freedom
Employees Worked With
May 22, 2021
Saul is the best. Only place I ever service my car! My car is in great shape because of them. I love the video they send while working on your car. car is in great shape because of them. I love the video they send while working on your car. More
by Yungajb
Employees Worked With
May 19, 2021
Saul actively listened to our concerns and identified issues. He kept in communication. Video inspection helped define needs and work was completed accurately and efficiently. issues. He kept in communication. Video inspection helped define needs and work was completed accurately and efficiently. More
by LBenn
Employees Worked With
May 19, 2021
Once again on my recent vehicle repair, I was blown away by Mission Viejo Acura's great customer service. Jeff Sanchez went above and beyond to expedite my repairs. Great job to the entire crew! by Mission Viejo Acura's great customer service. Jeff Sanchez went above and beyond to expedite my repairs. Great job to the entire crew! More
by Jovan
Employees Worked With
May 18, 2021
Jeff is very professional and helpful. Very happy with the service dept here. I would recommend the service to any Acura owner. I will definitely come back again. the service dept here. I would recommend the service to any Acura owner. I will definitely come back again. More
by Bing
Employees Worked With
May 18, 2021
Saul is a very knowledgeable, helpful, and efficient service advisor, we recommend him highly. We have worked with Saul for years now and he has always been very professional in everything he does service advisor, we recommend him highly. We have worked with Saul for years now and he has always been very professional in everything he does More
by Jvo
Employees Worked With
May 16, 2021
Service department is very Friendly, helpful, and on scheduled time. Easy drop off. Quick service time. Easy pick up. I love my Acura RDX and I love my mission viejo Acura dealership!! scheduled time. Easy drop off. Quick service time. Easy pick up. I love my Acura RDX and I love my mission viejo Acura dealership!! More
by Stephanie Alfaro
May 15, 2021
I got great service in this location all the time. Their staff are friendly and willing to help, location is convenient too. All good! Thanks! staff are friendly and willing to help, location is convenient too. All good! Thanks! More
by liumg3
Employees Worked With
May 15, 2021
This is my third time coming for service, and the experience is always a pleasure. The process is always smooth, getting reminder a day ahead, and Jeff has been very helpful to text me right when th experience is always a pleasure. The process is always smooth, getting reminder a day ahead, and Jeff has been very helpful to text me right when the car is ready to pick up. Service is covered by maintenance plan and loaner is very convenient for me. More
by keikkk123
Employees Worked With
