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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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June 08, 2021

SaulIs so professional. Great communication with the Saul Is so professional. Great communication with the customer and my car service was done on time and accurately. He is really great to work with. More

by J and M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mission Viejo Kia responded

J and M, Thank you for the opportunity to serve you. It was our pleasure!

June 07, 2021

I love it, Saul really took care of me, Great service,I had my car in for service, Martin did a great job. Thank you More

by Gustavo Pedraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Didn’t get the alarm issue resolved but everything else was great. The person who was supposed to work on the alarm was not working today More

by Dana.kemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Mission Viejo Kia responded

Dana.kemp, Thank you for the opportunity to serve you. It was our pleasure!

June 02, 2021

Jeff did an a outstanding job. He provided an accurate estimate and completed the work on time and as promised. He clearly explained our options and walked us through the process. I highly recommend Jeff More

by adrian.peeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Jeff is the best! Always friendly and helpful. I always go to MV Acura for service. I even bought my car there back in 2009. More

by Lia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Excellent Service, the staff ( Jeff ) is so professional and knowledgeable by helping me to comprehend the problem and provide alternatives and solutions at no cost. Thank you. More

by Farzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Saul was outstanding, his technical expertise and premier customer service has always been the leading factor we use your dealership service. Keep up the great service… More

by kathy040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mission Viejo Kia responded

kathy040, Thank you for the opportunity to serve you. It was our pleasure!

May 27, 2021

Thank you Jeff. A professional, a very pleasant experience. Impressed by the personal Iive camera video inspection of my car. Appreciated the coupons offered with the price total. Also the be More

by JoyStephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mission Viejo Kia responded

JoyStephenson, Thank you for the opportunity to serve you. It was our pleasure!

May 27, 2021

Everyone I’ve dealt with at this location has been great. They were on time, on point, an overall great experience. Would recommend them for sure. More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mission Viejo Kia responded

Russell, Thank you for the opportunity to serve you. It was our pleasure!

May 25, 2021

The service advisors are always friendly and efficient, and my vehicle is always ready when promised. Also I have always been able to book the appointment on The day I prefer. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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