981 Reviews of Mission Viejo Kia - Service Center
There was an issue in the service department that delayed my car for several hours and a glitch with getting a ride back to the dealership but Saul kept me updated and stayed on top of it my car for several hours and a glitch with getting a ride back to the dealership but Saul kept me updated and stayed on top of it More
Jeff is nice and acts quickly. The only drawback is the waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. waiting time which is longer than we expected. It took almost 3hrs to get the oil change done. More
I have been going to MV Acura for well over 35 years. The service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. service has always been good. The mechanics haven’t always been great. I don’t have a lot of confidence in them anymore. More
Only reason I will continue going to MV Acura is because of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars of the amazing service department! Friendly, Efficient & Knowledgeable. Thanks so much for taking car of my cars More
I have to say that this dealership is one of the best I have ever had the pleasure of dealing with. Between the service and my service rep Jeff I cannot even begin to tell say what an amazing experience th have ever had the pleasure of dealing with. Between the service and my service rep Jeff I cannot even begin to tell say what an amazing experience that it is. I feel special when I bring my car in! It’s like visiting family! I will never purchase or service my car anywhere else! More
Great advisor always explaining everything in detail. Always greeting when I get there and always has the car on time when promised. Thank You Andy Always greeting when I get there and always has the car on time when promised. Thank You Andy More
Everyone is always so attentive and helpful. The issue with my car was explained in detail and fixed in a timely manner with constant updates and communication throughout. Thank you so much!! with my car was explained in detail and fixed in a timely manner with constant updates and communication throughout. Thank you so much!! More
Jeff was great! He was welcoming and explained everything. Took the time to walked me through the car to see for myself what was going on everything. Took the time to walked me through the car to see for myself what was going on More
We been coming back to mission viejo acura for a long time. Even after the move. Saul Roman is one of the reasons we return. He makes the whole process way easier and always finds time to explain everyth time. Even after the move. Saul Roman is one of the reasons we return. He makes the whole process way easier and always finds time to explain everything. More
It’s always an excellent experience with the dealership here- from making appointments to the service! Professional and prompt communication and expert service. Definitely motivates me to continue to choos here- from making appointments to the service! Professional and prompt communication and expert service. Definitely motivates me to continue to choose Acura as my vehicle ! More