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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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June 26, 2021
I would recommend this dealership because of Joey Sanzone. He was a pleasure to work with and continues to answer questions for me after the fact. Sanzone. He was a pleasure to work with and continues to answer questions for me after the fact. More
by jecavanaugh
Employees Worked With
Joey Sanzone
June 25, 2021
Jeff is an asset for you company you scheduled be proud to have hit to have hit More
by larrex36
Employees Worked With
June 25, 2021
Fantastic service and Jeff was polite and punctual. Thank You! Thank You! More
by Terrykg
Employees Worked With
June 25, 2021
Saul was able to provide an appt as soon as a car rental was available and made the recall speaker repair seamless. was available and made the recall speaker repair seamless. More
by Anabtapia9904
June 25, 2021
Everyone was a pleasure to deal with and making an appointment that was convenient for me was so easy! appointment that was convenient for me was so easy! More
by af
Employees Worked With
June 24, 2021
I purchased my 2003 RSX Type S there AND always take it to Mission Viejo Acura for servicing. I trust the staff, their judgement and their servicing advice. I have always been very happy with Miguel Amay to Mission Viejo Acura for servicing. I trust the staff, their judgement and their servicing advice. I have always been very happy with Miguel Amaya and his service advisors. In this instance and the last, Jeff Sanchez did a great job for me. More
by annstanley15.5
June 22, 2021
All work explained and performed in a reasonable time. Comfortable waiting room. Comfortable waiting room. More
by Senior customer
Employees Worked With
June 22, 2021
Even without an appointment I was treated professionally and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. and quickly. Jeff listened to all of my concerns with the car and looked into everything. He explained in detail about everything I asked. More
by George L
Employees Worked With
June 17, 2021
Jeff’s customer support was the best part of my day.My Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airp Jeff’s customer support was the best part of my day. My day started the night before with a canceled flight home that left my wife an I in the airport overnight. The challenges continued when we got home to a dead car battery that derailed my day with two different AAA service visits to fix the issue at around 5:30 PM. I say all this not to expand my challenges, but to give insight to the day I was having when I showed up to service at 6:00 PM (after closing) to fix a broken door lock. Having every right to tell me the service department was closed and to come back tomorrow, Jeff Instead went out of his way to make sure my car was checked in for service and ensure we had a loaner car to make life easier. That act of kindness changed the course of my day and anchored my loyalty to MV Acura. Jeff- Thanks for being a great guy and looking after me! Best Regards, Colin More
by Colin Glen
Employees Worked With
June 15, 2021
Saul Roman is a wonderful service rep. He communicates well, explains what my car needs, why and when repairs need to be done. Professional, personable well, explains what my car needs, why and when repairs need to be done. Professional, personable More
by Smb
Employees Worked With
