Mission Viejo Kia - Service Center

I just moved to Mission Viejo and needed an oil change. From the moment I pulled in the customer service was great! Delia was amazing she was attentative and communicated throughout my visit. From the moment I pulled in the customer service was great! Delia was amazing she was attentative and communicated throughout my visit. More

Dalia and the engineer who worked on the noise problem were awesome. It was a complex problem and they figured it out in few hours. were awesome. It was a complex problem and they figured it out in few hours. More

First experience with Delia today. She was very thorough and professional. Miguel Anaya has always had a top notch service crew! Keeps me coming back. and professional. Miguel Anaya has always had a top notch service crew! Keeps me coming back. More

Quick and easy. Saul was friendly and explained the work scope thoroughly. Car was detailed nicely and I only waited about 45 minutes. Great job! scope thoroughly. Car was detailed nicely and I only waited about 45 minutes. Great job! More

I was a last minute spot and Saul was great. He was busy but he was polite and friendly. He kept me posted as well but he was polite and friendly. He kept me posted as well More

Saul was friendly, cheerful, and professional. He met me when I pulled in for my appointment this morning and listened when I made a request for the inside of my windshield be cleaned. I loved the updates s when I pulled in for my appointment this morning and listened when I made a request for the inside of my windshield be cleaned. I loved the updates sent me while I waited especially the video explanation of what was looked at and accomplished. When I arrived to pick it up he brought a cloth out to the car to be ready to clean the windshield if needed. It looked great so he didn’t need to touch it up. More

Saul knows the problem just by listening to the car for 10 seconds. This type of knowledge is how car dealership sales people actually earn their living because we do not have to worry about problems not 10 seconds. This type of knowledge is how car dealership sales people actually earn their living because we do not have to worry about problems not being fixed the first time. With my wife insisting that bridge or luncheon or babysitting is more important than vehicle maintenance we find Saul to be indispensable. More