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982 Reviews of Mission Viejo Kia - Service Center
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September 07, 2021
Jeff was extra helpful today, explaining things patiently and even making sure a little mark was cleaned of my door. I appreciate the extra level of customer service - Jeff makes the chore of car maintenance and even making sure a little mark was cleaned of my door. I appreciate the extra level of customer service - Jeff makes the chore of car maintenance almost enjoyable! More
by Patty Mouton
Employees Worked With
September 05, 2021
Jeff was professional, knowledgeable and friendly. He took the time to explain all paperwork at drop off and the work that was done at pickup. took the time to explain all paperwork at drop off and the work that was done at pickup. More
by SRMedwied
Employees Worked With
September 05, 2021
Customer service at Mission Viejo Acura is top notch. I worked with Delia on a few different occasions, as well as the general manager, and both sought to meet my needs. I was provided with a loaner vehicl worked with Delia on a few different occasions, as well as the general manager, and both sought to meet my needs. I was provided with a loaner vehicle , and frequent communication about the serviced needed on my car. Thank you for great service! More
by Jen
Employees Worked With
Delia Valenzuela
September 03, 2021
Had my Acura TLK serviced September, 2021. Dalia and the service team are always professional, courteous and customer oriented. I have used this dealership (under several ownerships) for over 20 years. I us service team are always professional, courteous and customer oriented. I have used this dealership (under several ownerships) for over 20 years. I use them because they are convenient but maybe more important, their level of service. We have owned nine Acura models over the past 30 years. Great dealer and cars! More
by cotobob
Employees Worked With
Delia Valenzuela
September 03, 2021
Wonderful experience she was wonderful kept me informed along the way. Answered all my questions and beyond getting me courtesy car. The service person who worked on car honest didn’t need a sensor that wa along the way. Answered all my questions and beyond getting me courtesy car. The service person who worked on car honest didn’t need a sensor that was thought needed and it can wait. More
by Sharen caperton
Employees Worked With
Delia Valenzuela
September 03, 2021
Jeff was so helpful! A service light came on only days before we planned on a road trip. He’s friendly and rushed in the part that we needed so we could head out the next day. before we planned on a road trip. He’s friendly and rushed in the part that we needed so we could head out the next day. More
by Alyssa
Employees Worked With
September 02, 2021
I have been extremely pleased with Mission Viejo Acura and I believe the reason for this is because of your service department… Jeff has gone up and beyond and truly is easy to work with… He is definitely and I believe the reason for this is because of your service department… Jeff has gone up and beyond and truly is easy to work with… He is definitely an asset to your company… More
by gphs634777
Employees Worked With
September 02, 2021
Delia and her team are great. Excellent communication, follow up, and quality of work. I’ll continue asking for her moving forward for my service needs at MV Acura. follow up, and quality of work. I’ll continue asking for her moving forward for my service needs at MV Acura. More
by Mike C.
September 01, 2021
I trust that this dealership will do a good job keeping my car in good running order. I am still enjoying my car even though it is now 14 years old. my car in good running order. I am still enjoying my car even though it is now 14 years old. More
by Jackidmaron
Employees Worked With
September 01, 2021
I was very pleased at how everything was so fast and efficient. Jeff Sanchez has been extremely helpful the times I’ve been there. Definitely recommended efficient. Jeff Sanchez has been extremely helpful the times I’ve been there. Definitely recommended More
by Carmenbonilla.1226
Employees Worked With
